DH

HEAD OF AIRFREIGHT

DHL Global Forwarding
📍 Douala 🇨🇲CDI🗓️ Recently

Job Description

Douala
CDI

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Head of Airfreight – Cameroon

DHL Global Forwarding, the air, ocean, and road freight specialist of Deutsche Post DHL Group, is recruiting a Head of Airfreight for its operations in Cameroon. In this strategic role, you will lead the airfreight sub-function at the country level, contributing to the development and implementation of the functional strategy to ensure seamless flow of goods and information across customers’ global supply chains. You will proactively engage with customers and manage shipments in line with their expectations, while adhering to the country’s business strategy and corporate guidelines.

Your missions

  • Formulate the airfreight operations strategy in alignment with the country’s business strategy and global guidelines.

  • Lead planning and implementation of airfreight operations plans, measures, and budgets to drive profitability, volume growth, and service expansion.

  • Develop, organize, and control large country projects and initiatives to deliver fast, reliable, efficient, and cost-effective airfreight solutions.

  • Manage end-to-end capacity, optimize network procurement, and implement consolidation opportunities.

  • Oversee decisions related to operation sites, capacity procurement, technical support, and local purchasing according to global policy.

  • Monitor and act on preferred carrier usage and incentive deals within the country.

  • Steer market profiling and customer/competitor research to identify opportunities and challenges.

  • Define effective pricing strategies for profitable growth and guide new product identification and implementation.

  • Liaise with sales teams to support key customer interactions, providing pricing and margin guidance for bids, RFQs, and presentations.

  • Set and monitor compliance standards, procedures, and specifications in line with global guidelines.

  • Benchmark and embed best-in-class infrastructure and practices for airfreight operations.

  • Use available tools to proactively monitor and improve performance.

  • Conduct regular dialogues with the team to review quality and performance against targets.

  • Master’s degree.

  • More than 8 years of experience.

  • Skills: Routing, Shipping, Carrier Management, Third Party Logistics, Airlines, Ground Transportation, Cold Chain, Import Export, Tracking, CRM, Telecommunications, Budgets, Microsoft Excel, Technology Trends, Commercial Management, DHL Business Knowledge, Business Processes, Business Strategy, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation, Negotiation, People Management, Resourcing.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. We offer opportunities in a global company where you can contribute your ideas and skills, possible further career development, and a competitive salary. Our TOP EMPLOYER certification attests to our best-in-class efforts to attract and retain talent. We are an equal opportunity employer.

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Your safety comes first — read before you go

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