Job Description
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Afreximbank – Manager (Operations, Technical Onboarding) (AfrexInsure) – Cairo, Egypt
CA Global Headhunters a été mandaté par Afreximbank, basée au Caire, en Égypte, pour recruter ce poste. Afrexim Insurance Management Company (AfrexInsure) est une filiale à 100 % d'Afreximbank, agréée par la Financial Services Commission of Mauritius en tant que gestionnaire d'assurance pour offrir des services spécialisés de gestion d'assurance en Afrique.
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Le Manager Operations Technical Onboarding est responsable des fonctions quotidiennes et veille à l'efficacité du back-office d'AfrexInsure. Ce poste implique la gestion de divers processus opérationnels, notamment les renouvellements, la gestion des risques, le traitement des sinistres, le contrôle du crédit, le reporting et le service client. Le titulaire élabore et met en œuvre des politiques et procédures opérationnelles qui améliorent la productivité tout en respectant les normes internes et réglementaires.
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Analyser les indicateurs de performance pour identifier les axes d'amélioration, rationaliser les flux de travail et optimiser l'allocation des ressources. Collaborer avec les départements informatique, finance, conformité et marketing pour aligner les stratégies opérationnelles sur les objectifs globaux de l'entreprise. Contribuer au développement de la franchise AfrexInsure grâce à une prestation de qualité et efficace, en travaillant avec des parties prenantes clés telles que les porteurs de risques, les régulateurs, les courtiers et les assureurs locaux.
Superviser les opérations quotidiennes, assurer la conformité aux normes réglementaires et internes, optimiser les processus pour plus d'efficacité, coordonner entre les départements pour améliorer la prestation de services, mettre en œuvre des initiatives stratégiques pour améliorer la satisfaction et la fidélisation des clients, analyser les données opérationnelles pour éclairer la prise de décision, et maintenir une communication efficace avec les parties prenantes.
Tâches spécifiques
Travailler avec les Business Development Managers pour identifier les opportunités de renouvellement et renouveler les polices arrivant à échéance.
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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