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] SWECOM, a leading player in the telecommunications and service industry in Cameroon, is expanding its operations in Douala. We are looking for motivated Call Center Agents to join our dedicated team at our Kotto/Fin Goudron Bangue site. This is a prime opportunity for individuals with excellent communication skills who wish to build a career in customer service and problem-solving within a high-performance environment.
[VOS MISSIONS]
[VOTRE PROFIL]
Minimum of a High School Certificate (Bachelor's Degree in telecommunication is an added advantage). You possess proven experience in a call center or customer service role. Excellent communication skills in English and/or French are required. You are a good listener with strong problem-solving skills, able to work under pressure and meet targets. Basic computer literacy is mandatory. We are looking for proactive team players dedicated to excellence.
[CONDITIONS ET CONTACT]
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Bonjour SWECOM, je suis candidat pour ce poste. Mon parcours en Afrique m’a permis de maîtriser les compétences demandées dans l'annonce dans des contextes complexes. Je serais ravi d’échanger sur ma capacité à apporter des solutions adaptées à vos enjeux. Merci pour votre considération.
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Description 📋 Missions principales Nous recherchons un Agent call center Missions / Responsibilities / Activities 🧠 Profil recherché Prendre en charge les appels entrants et sortants. Conseiller et guider les clients selon leurs besoins. Résoudre les incidents de premier niveau avec efficacité. Enregistrer les inform
🧠 Profil recherché Minimum of a High School Certificate 💼 Expérience (Bachelor’s Degree in telecommunication is an added advantage) Proven experience in a call center or customer service role 🛠️ Compétences requises 🛠️ Compétences requises Excellent communication skills (English and/or French) Good listening and pr
Interpreter with English and French chez ITCMSS S. L Douala V, Région du Littoral, Cameroun
Poste : Virtual Customer Support Agent (Français/Anglais) – 100% à distance Entreprise : TalentPop App Contexte : TalentPop App recrute des agents de support client virtuels bilingues pour offrir une expérience client exceptionnelle. Ce poste en full remote vous permet de travailler de chez vous, avec des horaires flex