KA

Store Supervisor

Kasupe
📍 LilongweCDI🗓️ 8 days ago

Job Description

Lilongwe
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Department: Store Operations / Management Number of Positions: 1 Reports To: Management / Directors Minimum Qualification: Diploma or bachelor’s degree in business administration, Management, Commerce, or a related field. Experience: At least 2 – 3 years’ experience in a supervisory or store-management role, preferably within retail, wholesale, or a related trading environment. JOB PURPOSE To oversee day-to-day operations of the store, ensuring the Orders Counter, Accounts Desk, and Collections Area function smoothly and customers are served efficiently, accurately, and courteously. KEY RESPONSIBILITIES

  • Oversee and coordinate the daily activities of Order Desk Attendants, the Accounts Officer, and the Collections Officer.
  • Monitor customer flow through the order – payment – collection process and resolve bottlenecks.
  • Ensure company pricing, credit, and customer-service policies are consistently applied at all three points.
  • Review and sign off on daily sales, cash, and stock reports before submission to management.
  • Monitor stock levels and coordinate re-ordering and replenishment with management/suppliers.
  • Handle escalated customer complaints and ensure timely, satisfactory resolution.
  • Conduct staff scheduling, performance monitoring, and on-the-job coaching for store staff.
  • Enforce cash-handling controls, security procedures, and general store discipline.
  • Prepare periodic performance and operational reports for management.
  • Ensure a clean, safe, and well-organised store environment at all times. KEY SKILLS & ATTRIBUTES
  • Proven leadership and team-supervision ability.
  • Strong organisational, problem-solving, and decision-making skills.
  • Good understanding of retail/wholesale operations, stock control, and customer service standards.
  • Competent in basic financial oversight and report writing.
  • High level of integrity, accountability, and professionalism.
  • Calm and effective under pressure during busy trading periods. Applications should include cover letter, Curriculum Vitae and copies of certificates. They should be sent to Deadline for receiving applications is 6th of November, 2026. Only Shortlisted candidates will be acknowledged.

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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