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Key Responsibilities and Deliverables: Technician Supervision & Call Assignment – Lead, monitor, and support field technicians to ensure timely resolution of service calls and adherence to quality standards – Allocate service calls based on technician availability and location, monitor progress to ensure timely closure – Adjust assignments dynamically to balance workload and priorities Inventory Coordination – Maintain accurate records of coolers and spare parts – Coordinate with the store team for requisitions, dispatch, and receipt – Track consumption and availability of essential inventory Interdepartmental Coordination – Liaise with the field team, store, operations manager, and cooler department head – Ensure effective communication and alignment across departments – Support timely escalation and resolution of service bottlenecks KPI Achievement – Track and report on cooler uptime and call resolution rates – Drive performance to meet or exceed service quality standards – Identify gaps and implement corrective actions Turnaround Time (TAT) Management – Monitor turnaround time for all service calls – Ensure repairs are completed within agreed SLAs – Highlight and resolve delays in the service workflow Reporting – Prepare and share daily and weekly reports – Report on service status, inventory consumption, and KPI performance – Provide actionable insights to support operational improvements Minimum 1-3 years experience in field service operations, preferably in the refrigeration or FMCG industry Management and leadership skills Working knowledge of refrigeration and cooler systems Proficiency in service management tools (e.g., CRM, or ticketing systems) Ability to manage high-pressure situations and meet service deadlines Occasional travel required to regional service locations or warehouses Good communication and coordination skills #JO
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🧠 Profil recherché Job Title: MEAL Manager II Reports to: Director of Programming, TaMoLe Department: Programs Salary Grade: 10 Location : Tanzania, Mozambique, or Lesotho Job Summary: You will lead the technical and managerial oversight of Monitoring, Evaluation, Accountability, and Learning (MEAL) initiatives spanni
🛠️ Compétences requises Key Responsibilities and Deliverables: Cooler Installation and Servicing – Install, service, and repair branded coolers at retail outlets, supermarkets, restaurants, and bars – Perform preventive maintenance including cleaning, part replacement, and refrigerant checks – Troubleshoot and repair
Key Responsibilities: Responsibilities include but are not limited to: Manage security service providers for static security warehouse facilities by ensuring adherence to performance metrics, monitoring CCTV systems, controlling access points, and maintaining perimeter security. Access Control Management. 🎯 Responsabi
🧠 Profil recherché Dalbit is an energy company operating in the petroleum sector, with activities involving the supply, handling, storage, and distribution of petroleum products. The company emphasizes safe and efficient fuel handling, operational reliability, and compliance with applicable industry standards. Job Pur