AP

Field Service Associate

ApaNiVroom
📍 LusakaCDI🗓️ 20 days ago

Job Description

Lusaka
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Localisation

Location: Kitwe, Ndola or Lusaka, Zambia (field-based) | Type: Full-time | Reports to: Field Service Manager About Vroom Vroom is building Africa’s most complete ride-hailing platform with a 100% digital focus. We’re launching in Zambia in October 2026, with our Lusaka office serving as the continental headquarters. The Role You’ll recruit Vroom’s first riders and drivers in person and help them understand how Vroom works — a field role built on real conversations, not a desk job. Key Responsibilities

  • Recruit both riders (passengers) and drivers in the field
  • Explain Vroom’s ride types — My-City, City-to-City, and Truck Jobs, both shared and non-shared

Walk drivers through requirements, earnings, and the in-app approval process

  • Explain rewards, loyalty points, and referral incentives to riders
  • Track the rider and driver recruitment pipeline and report weekly progress
  • Run rider and driver referral campaigns
  • Represent Vroom at community meetups, bus stations, markets, and events Compensation
  • Competitive monthly base salary
  • Up to 200% of annual base salary in performance bonus, based on meeting recruitment and activation targets Minimum Qualifications & Skills
  • Based in Kitwe or Lusaka and comfortable with regular field work

Expérience

  • Prior sales, field marketing, or outreach experience preferred

Strong interpersonal skills; comfortable approaching strangers

  • Existing relationships with local drivers or transport operators a strong plus
  • Associate’s degree (diploma) in Business, Sales, or Marketing required
  • Basic smartphone literacy
  • Fluent in at least two Zambian languages Application
  • Apply online at apanivroom.com/careers — select this position and upload your CV and cover letter, or
  • Email your CV and cover letter to with “Field Service Associate” as the subject

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Always tailor your CV to mirror the language used in the job description for ApaNiVroom. If you meet the key requirement of les compétences demandées dans l'annonce, place it prominently near the top of your profile. This immediate alignment shows you understand their specific needs.

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Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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