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Job Description: About the job Key Responsibilities 1. Daily Operations & Dispatch Shift Coordination: Oversee daily dispatching, route assignments, and scheduling to ensure timely pick-ups and deliveries. Real-Time Monitoring: Utilize GPS and telematics software to track vehicles in transit, proactively handling delays, traffic issues, or rerouting needs. Problem Solving: Act as the immediate troubleshooter for drivers facing roadside breakdowns, customer delivery changes, or warehouse bottlenecks. 2. Driver Oversight & Support Team Leadership: Supervise, mentor, and evaluate on-shift drivers and warehouse dispatch personnel. Onboarding & Training: Conduct safety orientations, equipment training, and ride-alongs for new drivers. Time & Attendance: Track driver hours, attendance, and compliance with mandatory rest breaks or Hours of Service (HOS) rules. 3. Vehicle Maintenance & Safety Inspection Tracking: Ensure pre-trip and post-trip vehicle inspection logs are completed and promptly report maintenance issues to the mechanics or repair shops. Safety Enforcement: Monitor driver behavior metrics (speeding, harsh braking) and enforce company safety policies and PPE standards. Incident Management: Coordinate emergency response and documentation for any road accidents, vehicle damage, or cargo loss. 4. Reporting & Inventory Record Keeping: Maintain accurate logs of fuel card usage, mileage, delivery receipts, and daily dispatch sheets. Shift Handovers: Provide clear shift-change handover reports to incoming supervisors or management detailing fleet status and pending issues. Inventory Support: Assist in managing on-site spare parts, safety gear, and vehicle accessories. Qualifications & Requirements Education: High school diploma required; Associate’s or Bachelor’s degree in Supply Chain, Business, or Logistics is a plus. Experience: Minimum of [2–4] years of experience in transportation, dispatching, warehousing, or fleet operations. At least [1–2] years of experience in a team lead or supervisory capacity. Sharing is Caring! Click on the Icons Below and Share
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