PA
Capacity Building, HIS Support & Helpdesk Coordinator, Niamey
CDIil y a 3 jours
Job Description
Niamey
CDI
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Capacity Building, HIS Support & Helpdesk Coordinator, Niamey Organization: Palladium Group Country: Niger City: Niamey Office: Palladium Group Niamey, Niger Capacity Building, HIS Support & Helpdesk Coordinator – Niger About the job Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value. We work with governments, businesses, and investors to solve the world's most pressing challenges. Palladium operates in over 90 countries with a workforce of 4,000 talented, motivated, and diverse staff. We are seeking to recruit a Capacity Building, HIS Support & Helpdesk Coordinator for Project AFGHS-P in Niger, a USG-funded (U.S. Department of State) project starting on 1 October 2026. This is a locally recruited position and does not include relocation assistance or expatriate benefits. Applicants must have the legal right to live and work in Niger . Position Summary The Capacity Building, HIS Support & Helpdesk Coordinator leads the transfer of skills and services to the Ministry. The position designs training curricula and competency assessment tools, establishes the MoH-owned national HIS helpdesk (levels N1/N2/N3, SOPs and service levels), transfers the national HIS e-learning platform to independent MSHP management, and verifies that trained staff apply their skills independently. The coordinator owns the milestone on the MoH-owned HIS helpdesk and e-learning capability. Location: Niamey, Niger (with field travel to regions and districts) Reports to: Country Lead – Niger (Project AFGHS-P) Expected start: As soon as possible and no later than 31 October 2026 fiAzHoJ DLg4g0 Key Responsibilities Agree with the De-S and obtain written DoS/MoH agreement on the competency standard, the N1/N2/N3 helpdesk operating model, SOP/SLA and e-learning handover scope. Design and deliver training curricula, materials and competency assessment tools; run training of trainers and certify at least five MoH trainers/administrators for the e-learning platform. Establish and support the national HIS helpdesk: ticketing workflow, regional focal points, escalation
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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