FN

Process Automation Controller

FNB
📍 LusakaCDI🗓️ 7 days ago

Job Description

Lusaka
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Job Description To perform business requirements analysis and updates for robotic process automation implementations and internal transformation efforts and to serve as the facilitator for an agile development team Prevent wastage and identify process improvements to contain and reduce costs Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations Deliver internal and external customer service excellence through adherence to quality service standards Ensure compliance to legislative and audit requirements and adherence to relevant processes Develop new insights into situations and apply innovative solutions to make organisational improvements Cultivate and manage objective working relationships with a variety of stakeholders like technology, business, project managers and testing analysts in the process of creating and recommending robotics process automation solutions Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives and review outputs M Qualifications

Formation / Diplômes

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.

Expérience

  • Experience working with RPA platforms such as UiPath, Automation Anywhere, or Blue Prism.
  • Understanding of business process automation concepts.
  • Experience in application support, IT operations, or production support environments.
  • Knowledge of incident management and troubleshooting methodologies.

Familiarity with SQL, databases, and log analysis is advantageous. Skills and Experience

  • RPA Development (UiPath, Automation Anywhere, Blue Prism, Power Automate, etc.)
  • Programming languages such as: – C# – Python – VB.NET – Java
  • SQL and database management
  • API integration (REST/SOAP)
  • Ability to work under pressure and manage multiple priorities.
  • Effective communication and stakeholder management skills.
  • Knowledge of ITIL or service management practices is beneficial.
  • Ability to work in rotational shifts if required. Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 12/10/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

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  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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