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Every great stay begins before a guest walks through the door. InterContinental Lusaka is looking for a professional and detail-oriented Reservations Agent to join our hotel family on a one-year contract . Company: InterContinental Lusaka Location: Lusaka, Zambia Position: Reservations Agent Employment Type: 1-Year Contract Role Overview: In this role, you’ll manage individual and group reservations, respond to enquiries through different booking channels, keep reservation details accurate and work closely with Front Office, Sales, Housekeeping and other departments to ensure a smooth booking experience from enquiry to arrival. What We Are Looking For: Previous experience in reservations, front office, hotel reception or a similar hospitality role. Good knowledge of hotel reservation procedures and systems, particularly Opera PMS . Strong communication, organisation and attention to detail. Ability to handle guest enquiries professionally and work effectively under pressure. Organised, professional and enjoys working as part of a high-performing team.
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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🎯 Responsabilités Front Office/Reservation Supervisor Qualifications Degree or Diploma in Hospitality Management, Tourism, or related field. Experience Requirements Minimum 3 years’ experience in front office/reservation operations. Previous supervisory experience preferred. Key Duties and Responsibilities Supervise r