OP

Head of Customer Experience

Optiven Limited
📍 KenyaCDI🗓️ about 2 months ago

Job Description

Kenya
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Expérience

Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt,

[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]

This offer is no longer available

This position was likely filled. Explore current openings in the same field below.

See active offers

🚀 Boost your application

Stand out with a professional CV and a personalized cover letter generated by AI in 3 minutes.

🇨🇦

Canadian employers are also recruiting in Africa

Real offers from Canadian employers who are explicitly looking for candidates outside Canada. No agency, no fees — you apply yourself.

Expert Application Advice

When tailoring your CV for Optiven Limited, don’t just list duties—highlight how you exceeded targets. For Dynamics, show a clear result, like “increased client retention by 20%.” This proves you deliver real impact, not just effort.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

Sales KPIs — Revenue generated, portfolio growth, quota attainment (%): these 3 metrics are mandatory in senior interviews. Also prepare your 100-day plan — sales directors who arrive with a plan are consistently perceived as more credible.

🎯 Make your application ATS-ready

ATS (Applicant Tracking Systems) are the software recruiters use to automatically filter CVs before any human reads them. Our CV builder is specifically designed to pass these filters — and it takes under 3 minutes.

Create my ATS CV →
Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

You might also be interested in

AA

Customer Experience Lead

🎓 Formation / Diplômes Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us AAR Healthcare is currently one of the largest providers of outpatient healthcare services in East Africa, with a network of 21 clinics across the country and serving over 300,

CDIil y a 2 mois
BA

Customer Experience Agent

Baki Beauty·Kenya

Baki Beauty recrute un Customer Experience Agent en contrat à temps plein. Basé au Kenya, ce poste est idéal pour un professionnel passionné par le service client et prêt à s investir dans une entreprise innovante dédiée à la beauté. Notre mission est d offrir aux femmes noires d Afrique une expérience de vente de prod

CDIil y a 3 mois
LI

Customer Experience Executive

Liberty Life·Kenya

Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us Liberty Life Assurance Kenya is a life insurance provider that has been providing relevant products to Kenyans for over 50 years. Our purpose at Liberty is to make a difference in people’s lives by ma

CDIil y a 10 jours
IT

Customer Experience Reliever

Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships

CDIil y a environ 1 mois