ID

Intern Relationship Officer

Ideon BPO services Limited
📍 KampalaCDI🗓️ 14 days ago

Job Description

Kampala
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Ideon BPO Services Limited, acteur du secteur bancaire, financier et des assurances, recrute un Intern Relationship Officer pour renforcer son équipe à Kampala, en Ouganda. Ce poste en stage s'adresse aux jeunes diplômés souhaitant acquérir une expérience concrète dans la gestion de la relation client et le suivi de portefeuilles de microcrédit.

Sous la supervision de l'équipe opérationnelle, vous serez chargé de développer la clientèle, d'accompagner les clients dans leurs besoins, de suivre les prêts, de gérer les recouvrements et de minimiser les risques de crédit, tout en offrant un service client de qualité.

Vos

incluront : le marketing pour identifier les besoins des clients actuels et potentiels et les orienter vers nos solutions ; le suivi des prêts et des recouvrements en portant un intérêt particulier aux activités des clients pour favoriser leur croissance et assurer un remboursement ponctuel ; la gestion des impayés afin de maintenir l'exposition au risque à des niveaux acceptables ; et le service client pour bâtir une bonne réputation personnelle et celle de l'entreprise, renforçant ainsi la fidélité de la clientèle.

vous êtes titulaire d'un diplôme (niveau Bac+2 ou équivalent) et vous justifiez d'aucune expérience ou de moins d'un an. Vous maîtrisez l'anglais et êtes disponible pour un stage à temps plein, du lundi au vendredi, de 8h à 17h. Votre motivation, votre sens du résultat et votre aisance relationnelle seront des atouts clés pour réussir dans ce poste.

La rémunération proposée est inférieure à 300 000 shillings ougandais, négociable.

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Expert Application Advice

When applying to Ideon BPO services Limited, don’t just list your degree—show how you used a relevant skill to solve a past challenge. If the posting asks for les compétences demandées dans l'annonce, briefly describe one hands-on project where you applied it. This turns your CV from passive to proactive.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

First role — Lead with motivation and concrete academic/personal projects. Show thorough research on this organization — curious, well-informed junior candidates consistently outperform more experienced but less engaged profiles.

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
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  • A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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