Striving For All is looking for an Senior Program Manager

Striving For All is looking for an Senior Program Manager Position: Senior Program Manager The Senior Program Manager is a member of Striving For All 's senior leadership team and serves as the operational leader for the organization's activities in Cameroon. The role provides strategic and operational leadership across all programs, office operations, human resources, partnerships, finance, technology, communications, and organizational performance.

The Senior Program Manager is responsible for translating the organization's strategic vision into measurable results by ensuring programs are delivered effectively, teams perform at a high level, resources are managed responsibly, and all operations comply with organizational, donor, and legal requirements. Working closely with the Executive Director and global leadership, the Senior Program Manager drives organizational growth, operational excellence, and sustainable impact across Cameroon. Key Responsibilities Strategic Leadership

• Contribute to the development and execution of STRIVING FOR ALL's strategic plan in Cameroon;
• Develop annual operational plans, departmental objectives, and key performance indicators (KPIs);
• Identify opportunities to improve organizational effectiveness, innovation, and long-term sustainability;

Localisation

• Provide strategic recommendations to the Executive Director on organizational priorities and resource allocation. Program Leadership
• Lead the planning, implementation, monitoring, and evaluation of all programs;
• Ensure programs are delivered on time, within budget, and achieve expected outcomes;
• Monitor program performance using data-driven metrics and continuously improve program quality;
• Prepare high-quality reports for leadership, donors, partners, and the Board;
• Ensure all programs align with SFA's mission, strategic priorities, and donor commitments. Leadership & Team Management
• Provide leadership, coaching, mentoring, and performance management for department managers, staff, interns, volunteers, and consultants;
• Foster a collaborative, accountable, inclusive, and mission-driven culture;

Formation / Diplômes

• Coordinate multidisciplinary teams across education, technology, data & analytics, marketing & communications, web development, finance, human resources, and administration;
• Lead recruitment, onboarding, staff development, succession planning, and employee engagement initiatives;
• Conduct regular performance evaluations and establish professional development plans. Operations & Organizational Management
• Oversee the day-to-day operations of the Cameroon office;
• Ensure efficient administrative processes and effective resource utilization;
• Develop and improve operational policies, procedures, and internal controls;
• Monitor organizational performance and recommend operational improvements;
• Ensure business continuity and organizational readiness. Financial Management
• Develop and oversee annual program and operational budgets;
• Monitor expenditures and ensure responsible stewardship of organizational resources;
• Support financial planning, forecasting, and budget management;
• Ensure compliance with donor financial requirements and internal financial policies;
• Work closely with finance personnel to ensure accurate financial reporting. Partnerships & External Relations
• Build and maintain strategic partnerships with government agencies, schools, NGOs, corporate partners, universities, community organizations, and donors;
• Represent STRIVING FOR ALL during meetings, conferences, public events, and stakeholder engagements;
• Support fundraising initiatives, grant development, donor reporting, sponsorship opportunities, and strategic partnerships;
• Strengthen the organization's visibility and reputation throughout Cameroon. Technology & Innovation
• Promote the effective use of technology, artificial intelligence, Salesforce, and digital systems to improve organizational efficiency;
• Support cross-functional digital transformation initiatives;
• Encourage innovation and continuous improvement across departments. Compliance, Governance & Risk Management
• Ensure compliance with organizational policies, employment regulations, donor requirements, and applicable laws;
• Promote safeguarding, child protection, inclusion, ethics, confidentiality, and accountability throughout the organization;
• Identify operational, financial, legal, and programmatic risks and implement mitigation strategies;
• Support organizational governance and internal audit activities where appropriate. Required Qualifications Education
• Master's degree in Business Administration (MBA), Project Management, International Development, Public Administration, Education, Nonprofit Management, Social Sciences, or a related field.

Expérience

• Minimum 7 years of progressively responsible experience in program, operations, or organizational management;
• Minimum 3 years leading multidisciplinary teams;
• Experience managing budgets, organizational operations, and strategic initiatives;
• Experience working within NGOs, nonprofit organizations, international development organizations, or social enterprises is highly preferred;
• Demonstrated success managing multiple complex projects simultaneously;
• Experience working with donors and external partners is an asset. Languages
• Fluent in English and French (written and spoken).

Strategic leadership and organizational management;

• Program and project management;
• Budget development and financial oversight;
• Human resources and people leadership;
• Performance management and coaching;
• Change management;
• Operational excellence;
• Excellent written and verbal communication skills;
• Strong stakeholder engagement and negotiation skills;
• Analytical thinking and data-driven decision making;
• Risk management and problem-solving;
• Ability to lead multidisciplinary teams across education, technology, marketing, communications, finance, and administration;
• General understanding of digital technologies, AI, Salesforce, and organizational systems;
• Proficiency in Microsoft Office, Google Workspace, and project management tools. Working Conditions
• Full-time, onsite position based in Douala, Cameroon;
• Regular travel within Cameroon may be required;
• Occasional evening and weekend work may be required to support organizational activities, events, and program delivery.

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