Senior Operations Coordinator at Compassion International

Submissions for your application should be received by September 4th, 2026. This senior-level administrative assistant provides highly skilled and detailed administrative support, ensuring strict confidentiality while collaborating effectively with team members to enhance departmental operations and achieve key objectives. The role delivers a comprehensive suite of advanced support functions to a large team and directly assists a senior director. Additionally, the incumbent may assume team-lead responsibilities, overseeing and guiding other support assistants. Responsibilitie Demonstrates a committed personal relationship with Jesus Christ, consistently modeling His teachings through both words and actions. Serves as a living testimony of faith, fostering respectful and Christ-centered interactions with colleagues, partners, and stakeholders, both within and beyond Compassion. Upholds the organization’s mission with unwavering devotion in prayer and practice. Serves as a champion for elevating children’s needs and upholding their well-being. Embodies Christ’s directive to safeguard children, integrating child protection principles into every aspect of ministry operations, from decision-making to daily tasks and activities. Adheres strictly to all behavioral standards outlined in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Promptly escalates any suspicions of abuse, neglect, or exploitation through Compassion’s established reporting channels and assists in implementing appropriate responses when incidents arise. Accomplishes expert-level support duties by inputting intricate electronic data, conducting thorough research, and extracting and organizing information requiring advanced, specialized knowledge within the assigned work group. With an emphasis on delivering high-quality work outcomes and serving as the process expert within the work group, this role may involve overseeing the tasks of other assistants or colleagues at a similar level, as well as assuming the responsibilities of a team lead when necessary. Drafts, reviews, and edits documents, records, and correspondence on behalf of executives or departmental professionals. Additionally, this role involves organizing extensive and multifaceted meetings, documenting minutes, arranging travel logistics, greeting and hosting guests, and developing meeting agendas and itineraries. Responds to inquiries, clarifies procedures, and communicates with stakeholders regarding specialized and intricate details pertinent to the assigned department or work group. Additionally, the role may involve direct supervision of data report generation, monitoring, and distribution for the supported department or work group. May be responsible for providing administrative support, including answering incoming calls, directing them to the appropriate personnel, and delivering messages as needed. Additionally, the role may involve light manual tasks such as distributing office supplies, setting up furniture, and arranging refreshments, brochures, or displays for meetings and events. Frequently engages with international colleagues to exchange information, verify the accuracy of work products, and ensure adherence to established procedures, while also fostering clear and effective communication between teams on critical matters. This role involves administering programs that demand specialized knowledge within the supported work group’s areas of expertise, in addition to collecting, analyzing, and presenting data relevant to the assigned department or client departments. May procure necessary supplies or services, coordinate shipping or transportation, or perform other logistical duties in alignment with established procedures and policies. Alternatively, may supervise staff to ensure these tasks are completed efficiently. Additionally, may fulfill notary public responsibilities as needed. Offers guidance and support to colleagues and client teams. Faith Demonstrates a committed and active personal relationship with Jesus Christ. Culture Responsible for consistently embodying and promoting Compassion’s essential “Cultural Behaviors” in every internal and external interaction and relationship. Education A bachelor’s degree in business administration is required. Experience With a minimum of five years of administrative, executive assistant, or office management experience, preferably in a progressively responsible role, the ideal candidate will demonstrate a strong track record of supporting high-level operations. Provides assistance to high-level leadership, including senior leaders, directors, and executive-level stakeholders. Accomplished in orchestrating multifaceted meetings, high-profile events, logistical travel arrangements, and strategic stakeholder engagements with precision and efficiency. Capable of producing detailed reports, creating compelling presentations, and drafting professional correspondence with precision and clarity. Skills and qualifications Required Proven ability to convey information clearly and effectively through both spoken and written means. Proficient in crafting comprehensive reports and preparing meticulously organized documents. Experienced in providing executive-level support to senior leadership teams. Highly proficient in organizing tasks efficiently and managing time effectively. Seasoned in cultivating productive stakeholder relationships and delivering exceptional customer service. Skilled in organizing and overseeing meetings, workshops, and events to ensure seamless execution and participant satisfaction. Maintains strict confidentiality and employs sound judgment in all professional interactions and decision-making processes. Demonstrates advanced expertise in utilizing the Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, with a high degree of proficiency. Preferred Seasoned professional with a proven track record in procurement and logistics coordination. You should have a proven track record in public relations or stakeholder engagement. Membership in a pertinent professional organization is required. The individual must possess a strong background in budget oversight and financial management, demonstrating expertise in financial administration. Valid driver’s license. Licenses and Certifications None Education, training, and/or certification deemed equivalent may be considered in lieu of the specified experience and educational requirements. Working Environment This position operates within a conventional office setting, characterized by a professional and structured work atmosphere. Location: Based in Lusaka, Zambia, or at any designated Compassion office within Zambia as outlined by management. Physical Demands The role involves maintaining a stationary position, standing, or walking for extended periods, totaling up to eight hours per day. Travel Requirements Professional Rewrite: Occasional travel, amounting to up to 10% of the typical work schedule, may be necessary. Sharing is caring! Kindly utilize the icons provided below to distribute this opportunity with your network.

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