Network Operations Center Engineer

Responsabilités

The Network Operations Center (NOC) Engineer is responsible for monitoring, maintaining, and troubleshooting network infrastructure to ensure optimal performance and availability. This role involves overseeing network systems, identifying and resolving incidents, and collaborating with cross-functional teams to mitigate potential disruptions. The NOC Engineer must possess strong analytical skills, proficiency in network protocols, and experience with monitoring tools such as SNMP, Net Flow, and SIEM platforms. Additionally, they should have a solid understanding of ITIL processes, incident management, and change control procedures. Excellent communication skills are essential for documenting issues, escalating critical problems, and providing clear updates to stakeholders. The position requires a minimum of 3 years of experience in network operations or a related field, along with relevant certifications such as CCNA, Compton Network+, or equivalent. We are seeking a highly skilled and experienced professional to join our team at ZTE Uganda Limited. The ideal candidate will possess a strong background in telecommunications, network engineering, or a related field, with proven expertise in project management and technical leadership. Responsibilities include overseeing network infrastructure deployment, ensuring seamless integration of systems, and maintaining compliance with industry standards. Additionally, the role demands proficiency in vendor coordination, budget management, and stakeholder communication to deliver high-quality solutions within specified timelines. Fluency in both English and Swahili, along with relevant certifications, will be considered advantageous. The successful applicant will thrive in a dynamic environment, demonstrating adaptability and a commitment to innovation in Uganda’s evolving telecommunications landscape. Windsor House, located at Level 3, Plot 33/35 on Crescent Road, serves as the designated workplace for the role. We seek a skilled professional to oversee telecommunications infrastructure, ensuring seamless connectivity and optimal performance. The ideal candidate must possess a bachelor’s degree in electrical engineering, telecommunications, or a related field, along with at least five years of hands-on experience in network design, implementation, and troubleshooting. Proficiency in industry-standard protocols, such as TCP/IP, VoIP, and SIP, is essential, along with expertise in managing both wired and wireless systems. Responsibilities include maintaining network reliability, optimizing bandwidth utilization, and resolving technical issues to minimize downtime. Strong analytical and problem-solving abilities, coupled with excellent communication skills, are required to collaborate with cross-functional teams and stakeholders. Familiarity with regulatory compliance and security best practices is a plus. Science, Engineering, Computer & IT, Installation, Maintenance, and Repair encompass a broad spectrum of specialized fields dedicated to technological advancement, system optimization, and operational efficiency. These disciplines collectively emphasize the design, development, implementation, and upkeep of hardware, software, infrastructure, and mechanical systems to ensure seamless functionality, reliability, and performance. Professionals in these areas are tasked with diagnosing issues, executing repairs, conducting installations, and maintaining equipment to uphold productivity and minimize downtime. Key responsibilities often include troubleshooting technical problems, adhering to safety protocols, and staying abreast of evolving technological trends to deliver innovative solutions that drive organizational success. We are currently seeking qualified candidates to fill this position. The ideal applicant will possess the necessary qualifications and experience as outlined in the job requirements. Responsibilities will include performing the duties specified in the job description, ensuring all tasks are completed efficiently and effectively. If you meet the criteria and are interested in this opportunity, we encourage you to apply. ZTE Uganda Limited is in search of proactive and technically proficient NOC Engineers to enhance our collaborative workforce. Requirements A Bachelor’s degree in Telecommunications, Computer Science, Electrical Engineering, or a closely related discipline is required. A minimum of 2 to 3 years of hands-on experience in network operations or a closely related field is required. Technical proficiency in GSM, UMTS, and LTE networks is essential, along with expertise in VoIP technologies and signaling protocols such as SS7, SIP, and Diameter. Proven analytical strength, exceptional communication proficiency, and adept problem-solving capabilities are essential for this role. Demonstrated capacity to operate effectively within a team framework, both autonomously and under guidance, fostering a cooperative atmosphere for shared success. Exhibits a strong enthusiasm for telecommunications systems and network management.

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