Logistics Coordinator for Dispatch and Loading Operations

Responsabilités

We are in search of a highly meticulous and energetic professional to join our team. The ideal candidate should demonstrate a keen eye for detail and possess a proactive approach to tasks. Dispatch & Loading Specialist (Officer) This role is responsible for overseeing the efficient coordination of dispatch operations and ensuring accurate loading procedures for shipments. The position requires a detail-oriented professional with strong organizational and communication skills to manage schedules, verify documentation, and maintain compliance with regulatory standards. Key duties include scheduling drivers, tracking deliveries, and resolving any logistical discrepancies promptly. Additionally, the specialist will collaborate with warehouse staff to confirm cargo is loaded correctly and securely, minimizing delays or damages. Proficiency in logistics software and prior experience in a similar role are essential for success in this position. The role involves supervising warehouse stock staging, coordinating yard traffic, and managing vehicle loading procedures. The ideal candidate will verify the precise issuance of stock according to official records, guide loading personnel to minimize product damage, uphold safety protocols for physical operations, and mitigate stock shrinkage or theft in compliance with company policies and Zambian labor regulations. Key Responsibilities Order staging and documentation processing entails preparing and organizing items for shipment while ensuring all necessary paperwork is completed accurately. This role involves verifying order details, assembling products, and maintaining precise records to facilitate smooth fulfillment operations. Proficiency in inventory management systems and attention to detail are essential, as is the ability to work efficiently under tight deadlines. Candidates must demonstrate strong organizational skills and a commitment to accuracy in both physical and digital documentation. Receive and verify official Waybills and Material Requisition Forms (MRFs) . Liaise closely with department managers and warehouse area supervisors to ensure timely and precise preparation of inventory for staging. Yard Traffic & Vehicle Queue Management involves overseeing the efficient movement of vehicles and equipment within designated yard areas to ensure optimal operational flow. This role requires monitoring traffic patterns, coordinating with drivers and dispatch teams, and implementing strategies to minimize congestion and delays. Responsibilities include maintaining communication with warehouse staff, enforcing safety protocols, and documenting traffic incidents. Candidates should possess strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. Evaluate current site and yard conditions in real-time, ensuring optimal capacity utilization at all times. Ensure incoming transport vehicles and drivers are directed into loading bays in a systematic and orderly manner. Quality & Quantity Verification Before dispatch, verify the accuracy of both quantities and physical condition of staged stock by comparing it against the Waybill. Perform collaborative verification sessions with clients and drivers, ensuring all documentation is accurately compiled and submitted in a timely manner. Warehouse / Operations Supervisor for final sign-off. Professional and Skilled Supervision for Loading and General Workforce Operations We are seeking a dedicated and experienced supervisor to oversee a team of loading and general workers, ensuring efficient and safe completion of daily tasks. The ideal candidate will possess strong leadership skills, a commitment to workplace safety, and the ability to manage workflows effectively. Responsibilities include coordinating work schedules, assigning tasks, maintaining productivity standards, and enforcing company policies. The role requires a high school diploma or equivalent, prior supervisory experience in a warehouse or logistics environment, and familiarity with OSHA safety regulations. Proficiency in basic math, physical stamina for lifting and standing, and strong communication skills are essential. This position plays a key role in maintaining operational excellence and supporting the overall success of the facility. Oversee and delegate tasks to General Workers and Loading Staff, ensuring vehicle loading is executed safely and efficiently. Provide orientation and supervision to temporary workers, ensuring they adhere to established protocols for safely handling materials—including stacking, securing, and lifting—to minimize instances of product breakage or damage. Housekeeping & Resource Management Ensure post-shift cleanup is conducted under supervision, with pallets, strapping belts, push trucks, and handling equipment properly stored, secured, and inventoried. Safeguarding assets and ensuring a secure environment are fundamental priorities within this role, encompassing comprehensive measures to mitigate risks and prevent losses while upholding stringent safety protocols. Enforce rigorous Health, Safety, and Environment (HSE) protocols at the worksite to ensure continuous compliance with regulatory and organizational standards. zero-accident workplace . Conduct ongoing surveillance of dispatch area operations to detect irregularities, mitigate security risks, and deter stock theft or unauthorized movement. Candidate Qualifications & Requirements Education: Full Grade 12 School Certificate Applicants must hold a minimum of five credits, with Mathematics and English among the required subjects. Here’s the professional paragraph while preserving all original details: Required Qualification: You must possess a Craft Certificate or Diploma in the relevant field, demonstrating foundational knowledge and technical proficiency. This credential validates your expertise and ensures alignment with industry standards. Logistics & Transport Management , Supply Chain Preferred or equivalent qualifications are acceptable. Membership or registration with ZCILT (Zambia Chartered Institute of Transport and Logistics) is a professional body dedicated to advancing excellence in logistics, transport, and supply chain management. CIPS is an added advantage. Experience: A minimum of one to three years of practical experience in warehouse operations, dispatch control, stock counting, or site loading supervision is required. Professional Competencies & Technical Expertise: To excel in this role, you must demonstrate proficiency in a variety of essential competencies and specialized technical skills. These include strong analytical abilities, problem-solving capabilities, and adeptness in utilizing industry-relevant tools and methodologies. Additionally, you should possess robust communication skills to collaborate effectively with cross-functional teams, as well as a keen attention to detail to ensure accuracy in all tasks. Technical requirements encompass expertise in [specific software, systems, or frameworks relevant to the role], along with a solid understanding of [specific industry standards, regulations, or best practices]. Familiarity with [any additional technical or soft skills, if applicable] is also highly desirable to meet the demands of the position. Stock Counting & Verification: Demonstrates expertise in conducting physical inventory counts, performing reconciliations, and interpreting transport documents. Team Leadership: Demonstrates a strong track record in leading, organizing, and inspiring temporary site staff and loaders to achieve operational objectives. Attention to detail and reliability are critical attributes for this role. You must consistently demonstrate precision in your work and adhere to deadlines without exception. These qualities ensure high-quality outcomes and dependable performance in all assigned tasks. Maintains a consistently high standard of personal integrity, honesty, and accountability. Safety Awareness: Proficient knowledge of regional industrial safety regulations and fundamental warehouse security guidelines is required.

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