Human Resources Officer

Chibanje Capital Resources Limited, a fast-growing loan services company in Zambia, is seeking a proactive, disciplined, and results-oriented Human Resources Officer to support our rapid growth. The successful candidate will be responsible for attracting high-quality talent, strengthening employee performance, ensuring compliance with labour laws, and helping build a high-performance culture. You must be able to work independently, maintain confidentiality, execute HR processes efficiently, and partner closely with management.

Key Responsibilities

Recruitment & Talent Acquisition

Manage the full recruitment cycle from job advertisement to onboarding. Screen applications and conduct initial interviews. Coordinate interviews with hiring managers. Conduct reference and background checks. Prepare employment contracts and offer letters. Maintain a strong talent pipeline for future hiring needs.

Employee Onboarding & Offboarding

Coordinate employee induction and orientation. Prepare onboarding documentation. Ensure all company assets are issued and recorded. Manage resignation, termination and exit clearance processes. Conduct exit interviews and prepare reports.

HR Administration

Maintain accurate employee personnel files. Update HR records and employee database. Monitor probation periods and contract renewals. Prepare HR reports and workforce statistics. Ensure confidentiality of employee information.

Performance Management

Coordinate probation evaluations. Track KPI completion and performance review schedules. Support management in implementing performance improvement plans. Assist management in identifying training and development needs.

Employee Relations

Handle employee queries professionally. Assist in disciplinary investigations and hearings. Prepare warning letters and disciplinary documentation. Help resolve workplace conflicts fairly and professionally. Promote a positive and performance-driven working environment.

Payroll & Attendance

Prepare monthly payroll input. Verify attendance, leave and overtime records. Coordinate statutory deductions and employee records. Ensure payroll information is accurate before processing.

Compliance

Ensure compliance with the Employment Code Act and other applicable labour legislation. Maintain HR policies and employee handbook. Support internal HR audits. Ensure statutory HR documentation is properly maintained.

Training & Development

Coordinate internal and external training programmes. Maintain employee training records. Monitor mandatory compliance training.

Other Responsibilities

Support company culture initiatives. Organize employee engagement activities where appropriate. Perform any other HR-related duties assigned by management.

Minimum Qualifications

Bachelor’s Degree in Human Resource Management, Business Administration or related field.

Experience

Minimum 2 years’ experience in Human Resources. Good knowledge of Zambian Labour Laws. Proficiency in Microsoft Office. Experience using HRIS or payroll systems is an advantage. Membership with the Zambia Institute of Human Resource Management (ZIHRM) is preferred. Applicants who are eligible for registration are encouraged to apply.

Competencies

High integrity and confidentiality. Strong interpersonal and communication skills. Excellent organisational skills. Ability to multitask in a fast-paced environment. Attention to detail. Good report writing skills. Strong problem-solving ability. Ability to work independently with minimal supervision. Positive attitude and willingness to learn.

Key Performance Indicators (KPIs)

Time-to-fill vacancies. Quality of recruitment. Staff retention during probation. Timely and Accuracy of payroll inputs. Timely completion of performance reviews. HR report submission on schedule. Employee file compliance rate. Employee attendance and disciplinary record management. Compliance with labour legislation. Employee satisfaction with HR support.

What We Offer

Competitive salary. Performance-based career growth. Opportunity to work in one of Zambia’s fast-growing fintech companies. Continuous learning and professional development. Dynamic and performance-driven working environment.

Interested candidates should send their CV and related certificates to [Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally] . The deadline is August 31st, 2026.

Contact Email : [Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]