Responsabilités
This position requires responding to guest inquiries about the origin, vintage, and style of wines, as well as verifying the quality and quantity of all stock and supplies. Responsibilities include requisitioning supplies, performing bottle-for-bottle liquor restocking, and communicating the last call at closing time. The role involves preparing drink orders according to specified recipes, issuing and serving wine or champagne, and managing bank transactions, including counting cash, completing reports, resolving discrepancies, and securing funds. Additional duties include maintaining secure storage for liquors, beers, wines, coolers, cabinets, and storage areas, anticipating replenishment needs, and fostering teamwork among staff. You will assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees while setting a professional example. Compliance with company policies, safety protocols, and security procedures is essential, including reporting accidents, injuries, and unsafe conditions, as well as completing required safety training and certifications. Professionalism in appearance, confidentiality, and asset protection are required, along with delivering exceptional guest service through warm greetings, proactive assistance, and genuine appreciation. Clear and courteous communication is expected, along with building positive working relationships, supporting team goals, and addressing employee concerns. You must meet quality standards, interpret detailed information, and maintain physical staminaâstanding, sitting, or walking for extended periodsâwhile performing tasks that require lifting, carrying, pushing, or pulling objects up to 50 pounds. Mobility in confined or elevated spaces, movement over uneven or slippery surfaces, and reaching overhead or below the knees are necessary. Other reasonable duties may be assigned by supervisors. Preferred Qualifications: â Education: High school diploma or GED equivalent. â Work Experience: Minimum of 1 year in a related field. â Supervisory Experience: None required. â Licenses/Certifications: Not required. Marriott International is an equal opportunity employer dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination based on protected characteristics, including disability and veteran status. As part of the Four Points by Sheraton team, youâll contribute to a welcoming environment where every associate and guest feels valued. Join us to deliver uncomplicated, guest-centered service while growing within a global hospitality network committed to your development and success.
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