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Healthcare Coverage Program Administrator
Under your leadership, we seek expert medical health insurance services to ensure comprehensive coverage and exceptional care for our organization. The selected provider will be responsible for delivering a robust insurance program tailored to meet the diverse needs of our employees, including but not limited to medical, dental, and vision plans. Additionally, the provider must demonstrate expertise in claims processing, customer service, and regulatory compliance to uphold the highest standards of service excellence.
Jhpiego, an international non-profit health organization affiliated with Johns Hopkins University, is seeking a qualified medical insurance provider or broker to deliver comprehensive, high-quality medical insurance services to its employees and eligible dependents throughout Zambia. The chosen provider will deliver high-quality, affordable, and easily accessible healthcare services that adhere to regulatory standards and enhance the health and well-being of Jhpiego staff and their dependents. Jhpiego is currently seeking proposals from insurance providers and brokers to deliver high-quality medical insurance services for the period from 1st October 2026 to 30th September 2027. To ensure adherence to market benchmarks, Jhpiego Zambia, its field offices, and other provincial branches maintain consistent standards.
Objectives
The purpose of this engagement is to deliver full-spectrum medical insurance and healthcare administration for Jhpiego Zambia staff and their qualifying dependents over a twelve-month term, guaranteeing prompt access to high-quality healthcare services across the country.
Schedule
The outlined timeline for this Request for Proposal (RFP) process is provided below, with all dates reflecting Central Africa Time (CAT) in Lusaka, Zambia (GMT+2). Should any circumstances necessitate adjustments to this schedule, we will promptly notify you. The Request for Proposal (RFP) will be formally released and made publicly available on 28 August 2026. Bidder Questions are due by 13:00 Hours on 4 September 2026. Proposals are due by September 11, 2026, at 1:00 PM local time. We strongly recommend adhering to the specified deadlines, as failure to do so may be viewed as an indication of your unwillingness to engage in this RFP process.
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