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Job Description Analyses credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship Engage with the customers in a professional way as specified in the service standards Ensure customers needs and expectations are understood Process the customers’ requests in an efficient and caring way Deal with customer complaints and ensure that it is resolved to the satisfaction of the customer Build and maintain enduring and rewarding relationships with customers Ensure Banks Brand values are practiced Provide customers with solutions and alternatives to satisfy their needs and wants (sell and cross sell) Provide the customers with all information required to make an informed decision Execute activities within risk and compliance requirements Achieve competence against all key result areas required. Maximise profit by executing accurate administration to ensure no bad debts, increasing of revenue growth though collection of management and all other manual fees Maximise Business Portfolio by identifying cross sell opportunities and strengthen client relationships Manage existing client portfolio through exceptional service delivery, maintaining client
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🧠 Profil recherché Job Requirements – Relationship Officer Job Requirements – Relationship Officer Required Skills Minimum Diploma in Business Related field. ZAQA certification is a must. Knowledge of Bank of Zambia regulations. Experience in sales and credit analysis
🧠 Profil recherché UBA Zambia – We’re Hiring United Bank for Africa (UBA) We’re Hiring – Join the Tribe Relationship Manager – Personal Banking Visit www. com for more details. Submit your application to: careers. zambia@ubagroup
🧠 Profil recherché Auramor Counselling and Wellness Centre is a professional, non medical counselling and wellness centre dedicated to promoting emotional well being and healthy relationships through confidential, ethical, and client centred counselling services. We are seeking a compassionate, skilled, and committed
🎯 Responsabilités GUEST RELATIONS HOST (TEMPORARY – 3 MONTHS) GPFI Zambia is inviting applications from suitably qualified and motivated individuals to fill the position of Guest Relations Host on a three (3) month temporary contract . The successful candidate should be available to commence work immediately . Locatio