UB

Relationship Manager – Personal Banking

UBA Zambia
📍 LusakaCDI🗓️ 1 day ago

Job Description

Lusaka
CDI
⚠️

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UBA Zambia recrute un Relationship Manager – Personal Banking

United Bank for Africa (UBA) est à la recherche d'un Relationship Manager – Personal Banking pour rejoindre son équipe. Le poste est basé à Industrial and Head Office Branch.

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Acquérir de nouveaux clients pour la banque des PME en faisant activement la promotion des produits de la banque afin d'améliorer la croissance des dépôts. Préparer la documentation nécessaire à la création d'actifs risqués pour accroître la rentabilité du bureau d'affaires. Commercialiser activement les produits de la banque pour assurer une réponse favorable du marché et une optimisation des revenus. Assurer la vente croisée de produits existants et nouveaux aux clients actuels et potentiels, ainsi qu'une gestion efficace des relations. Veiller à la réactivation des comptes dormants et des relations pour améliorer la croissance des dépôts et la rentabilité. Effectuer des appels et des visites aux clients professionnels, ainsi que participer à des réunions. Mettre en œuvre les stratégies et objectifs marketing. Traiter les données pour produire des informations, chiffres et rapports précis. Faciliter, établir et maintenir des relations efficaces avec les clients nouveaux et existants.

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Diplôme de premier cycle avec mention bien ou mieux dans n'importe quel domaine. Minimum de deux (2) ans d'expérience pertinente. Doit faire preuve de dynamisme, d'énergie, d'agressivité et de passion pour le développement commercial et l'acquisition. Doit être féru de technologie. Capacité à évaluer les besoins des clients et à déterminer les produits ou services qui répondraient le mieux à ces besoins. Compétences interpersonnelles et de communication. Compétences en vente et marketing. Doit être autonome, proactif et avoir une connaissance acceptable de l'environnement des affaires. Doit atteindre tous les objectifs financiers. Atteindre les volumes de comptes PME approuvés. Atteindre les objectifs PBT assignés.

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Profil recherché

UBA Zambia – We’re Hiring United Bank for Africa (UBA) We’re Hiring – Join the Tribe Relationship Manager – Personal Banking Visit www.ubazambia.com for more details. Submit your application to: careers.zambia@ubagroup.com Deadline: 22nd July, 2026 JOB OPPORTUNITY Relationship Officer – SME Banking Functionally reports to: Heads; SME Banking Administratively reports to: Branch Manager Supervises: Nil Location: Industrial and Head Office Branch Job Description Role and Responsibilities Acquisition of new customers for SME Banking by aggressively marketing the bank’s products to improve deposit liability growth. Prepare documentation on the creation of risk assets to increase business office profitability. Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue. Cross-selling of existing and new products to existing and new clients and effective relationship management. Ensure the reactivation of dormant accounts and relationships to improve deposit liability growth and profitability. Making calls and visiting business customers as well as attending meetings. Implementing the delivery of marketing strategies and targets. Processing data to produce accurate facts, figures, and reports. Facilitating, establishing and maintaining effective relationships with new and existing customers. Education Requirements First degree with credit or better in any field. Experience Minimum of two (2) years cognate experience. Key Competency List: Knowledge Must exhibit drive, energy, aggression and passion for business development and acquisition. Must be technology savvy. Skills/Competencies Ability to evaluate needs of customers and determine what products or service would best serve those needs. Interpersonal and communication skills. Selling and marketing skills. Must be self-solution driven, proactive and have acceptable knowledge of the business environment. Key Performance Indicators Must deliver on all financial targets. Achieve approved SME Banking account volumes. Achieve assigned PBT targets. To Apply United Bank for Africa is an equal opportunity employer. Interested candidates that meet the above job requirements should send their application in a single document comprising: Detailed Curriculum Vitae (CV) G12 Certificate Degree Other professional qualifications (ZAQA verified) Send applications to: careers.zambia@ubagroup.com Closing Date: 22nd July, 2026 Pour postuler a cette offre, cliquez sur le bouton "Postuler" afin d'acceder aux coordonnees du recruteur (email et/ou telephone).

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