Talent Development and Growth Strategist

NBC, Tanzania’s longest-operating bank, brings over fifty years of unparalleled expertise to the financial sector. With a comprehensive suite of solutions, we deliver retail, commercial, corporate, and investment banking, alongside tailored wealth management services. Job Summary Our role involves enabling the bank to achieve its Strategic Intent by delivering tailored learning interventions that empower employees to excel in their current roles and develop critical future capabilities aligned with both organizational priorities and individual career aspirations. Job Description Accountability: Leadership and Talent Management Collaborate effectively with HR Learning & Development partners and business leaders to drive outstanding business performance by implementing high-quality people development initiatives, aligned with the established training plan. Analyze the training requirements for staff, as determined through multiple assessment methods such as Performance Development (PD) and Talent Management processes, in alignment with organizational objectives and as directed by line management. Develop and sustain robust partnerships with external training providers while overseeing trainers to ensure the consistent delivery of agreed-upon development programs in alignment with established quality, service, and cost benchmarks.

Autres informations

• Foster and sustain robust partnerships with HR Business Partners, People Managers, and Departmental Leaders to cultivate a deep comprehension of business strategy and objectives, ensuring alignment with learning interventions. Compiling comprehensive learning-related reports for diverse stakeholders, you will meticulously monitor and track advancements relative to established learning objectives. Deliver comprehensive reports on leadership and talent management initiatives upon request. The Head of Talent’s initiatives will be supported by the incumbent, who will assist in executing the Talent Management Process in alignment with the defined Talent Framework and overarching Business Strategy. Assist the Head of Talent in executing Leadership Development Programs in alignment with the established Leadership Framework and Leadership Curriculum. Prepare ad hoc reports from e-learning platforms in response to specific requests from the business.
• Engaging with educational institutions and representing the organization at job fairs and related events to build and sustain valuable professional relationships. We collaborate with business units to identify specific training requirements, ensuring that the solutions implemented are precisely aligned with employees’ competency and performance gaps. This alignment is essential to advance the execution of business strategies effectively and to support employees’ career development objectives. Collaborate with the Head of Talent and business units to develop the Annual Training Plan, ensuring alignment with business training requirements while adhering to the approved budget. Accountability: Design and Develop Training Programmes Design and craft innovative learning solutions, or acquire them from external providers, ensuring alignment with identified training requirements and performance deficiencies. Collaborate with Business Subject-Matter Experts to design customized learning and development interventions, ensuring alignment with organizational needs and strategic objectives. Stay informed about relevant training programs that align with NBC training requirements by actively engaging with training institutions and providers. Foster strong collaborative partnerships with the Group LLT team and regional training providers to align on initiatives and enhance training program effectiveness. Develop comprehensive training materials for internal training initiatives, including the creation of detailed Training Manuals and supplementary Training Aids. Leverage the existing Learning Programs provided by the Group to fulfill NBC training requirements effectively. Accountability: Deliver Training and Talent programs
• Collaborate with Business Subject-Matter Experts to conduct training programs, ensuring full attendance and active participation from all attendees. Assist the Head of Talent in designing and implementing talent initiatives aimed at bridging organizational skill shortages. Collaborate closely with the Head of Talent and the Strategic Sourcing Team to engage external suppliers for the procurement of learning solutions. Oversee the facilitation and enhancement of NBC staff development initiatives by leveraging digital learning platforms, including TLS, Group Digital Campus, and Group Learning Portal, to ensure effective knowledge acquisition and skill enhancement.
• Oversee compliance with established policies, standards, governance frameworks, and internal controls governing learning activities. Collaborate effectively with the Head of Talent and various Business Units to establish and execute evaluation criteria that ensure the successful deployment of Learning solutions. Monitor and assess the effectiveness of training initiatives to drive ongoing enhancements and support organizational goals. Offer constructive feedback and actionable solutions for any issues or areas requiring improvement. Proactively monitors and assesses the alignment and uniformity of learning policies, processes, and solutions to ensure coherence and effectiveness. Accountability: Administration and Reporting Compile and organize all training materials, ensuring comprehensive documentation, while also maintaining accurate attendance records for archiving purposes.

Responsabilités

• Generate and submit reports summarizing all training activities in accordance with stakeholder requests and the established monthly or quarterly reporting requirements. Reconcile training accounts meticulously while overseeing the training budget and expenditures to uphold a disciplined and cost-efficient financial strategy. Oversee payment applications associated with training initiatives from both employees and external vendors, guaranteeing accurate and prompt processing. Oversee various administrative aspects of training initiatives, including venue coordination, invitation distribution, accommodation arrangements, photocopying tasks, and the compilation and binding of training materials. Collaborate with the internal travel agency to manage domestic and international travel reservations and adhere to established travel authorization protocols. Responsible for overseeing comprehensive office administration duties, such as procuring stationery and refreshments, as well as maintaining printer supplies. Must ensure sufficient reserve inventory is consistently ordered to prevent shortages. Provide support for all aspects of the digital learning platform, addressing and resolving any related issues that may arise. Ensure the LLT unit receives comprehensive administrative support to enable the effective execution of their responsibilities. Ensure that vendor documentation is properly completed and submitted as part of the onboarding process to facilitate payment processing. Education and Experience Required A bachelor’s degree or an equivalent qualification in banking, Human Resources, Education, or Business Administration is required for this position. With a minimum of four years of professional experience in the banking, training, or human resources sectors, you will bring valuable expertise to this role. Relevant Competencies:
• Creating and innovating Qualifications Candidates must hold a Bachelor’s Degree or Advanced Diploma in Business, Commerce and Management Studies, or Customer Excellence – Service Delivery, fulfilling all specified requirements. While familiarity with digital tools is expected, this competency may require further enhancement. Strong foundational communication skills are required, alongside demonstrated emotional intelligence and adherence to ethical standards. Experience in a comparable junior specialist environment is essential, along with a commitment to ongoing learning and development. Openness to change is valued, though additional development in this area may be necessary to align fully with the role’s expectations. We encourage you to spread the word about this opportunity by utilizing the sharing icons provided below. Please submit your curriculum vitae and application through the company’s official website by following the provided link. Closing Date : 20th August, 2026. Don’t miss out on the most recent employment opportunities in Tanzania—sign up today to receive updates straight to your inbox.

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