Senior Documentation Administrator at DBK Management Consulting Limited

Responsabilités

About the role The Document Controller will assist the Training Head in creating, structuring, and managing all organizational documentation, including operational processes, Standard Operating Procedures (SOPs), Supplementary Information Files (Sits), and training materials. This position is responsible for ensuring documents adhere to proper formatting, version control protocols, and are kept current and stored in alignment with company policies and regulatory obligations. The successful applicant must demonstrate exceptional organizational skills, meticulous attention to detail, and a proactive approach to work. They should be adept at handling multiple documentation processes simultaneously while ensuring strict adherence to confidentiality protocols and maintaining high-quality standards. Minimum Requirements Key Competencies Proven ability to communicate effectively and coordinate seamlessly with stakeholders. Demonstrated proficiency in crafting technical documentation and skillfully formatting written materials. Proficient in Microsoft Word, Excel, and document management systems, with advanced skills and experience in utilizing these tools effectively. Demonstrates meticulous attention to detail and a commitment to precision. Demonstrated capability to prioritize tasks effectively and meet stringent deadlines while handling concurrent document revisions with precision. Proactive and process-oriented mindset We seek an individual who demonstrates unwavering integrity, exceptional professionalism, and a steadfast commitment to confidentiality. Demonstrates exceptional interpersonal abilities and keen analytical thinking. Key Responsibilities Develop, revise, structure, and ensure the ongoing accuracy of Standard Operating Procedures (SOPs) and process documentation. Oversee the administration and upkeep of Supplementary Information Files (Sits) stored in Excel format. Develop and deploy document control systems, encompassing version control, filing, storage, and retrieval functionalities, to ensure systematic management of organizational documentation. To uphold our established quality and formatting benchmarks, meticulously review and verify that all documents comply with company standards. Facilitate the review, approval, and dissemination of documents across various departments. Maintain accurate audit trails and uphold document retention policies to ensure compliance with regulatory requirements. Continuously enhance and optimize document management procedures to foster ongoing improvements. Compile and submit regular and on-demand reports for leadership review and decision-making purposes. Work Environment Primarily situated within an office environment, with the inclusion of periodic site visits as required. Demonstrates flexibility for travel obligations as needed to fulfill role responsibilities. Occasionally, overtime or standby duties may be required to ensure that deadlines are met. Compliance All responsibilities must adhere to established company policies, procedures, and applicable legal requirements, specifically including compliance with the Occupational Health and Safety Act. Requirements Grade 12 Certificate A certification in Quality Management, Document Control, or Records Management is required. A diploma qualification would be considered a valuable asset. Holding a current, unrestricted Code EB Driver’s License is required. Proficient in utilizing advanced functionalities within Microsoft Office and WPS Office suites. Minimum of three years of professional experience in a related field is required. DBK Management Consulting Limited, a dynamic and forward-thinking firm, specializes in delivering strategic advisory and operational solutions to businesses across diverse industries. The company seeks driven professionals who excel in analytical thinking, problem-solving, and client engagement to join its team. Candidates must possess a minimum of a bachelor’s degree in business administration, finance, economics, or a related field, along with 3–5 years of relevant experience in management consulting, corporate strategy, or a comparable discipline. Fluency in English is essential, and proficiency in additional languages is advantageous. Key responsibilities include conducting market research, developing business strategies, and providing actionable insights to drive organizational growth. The ideal candidate will demonstrate strong interpersonal skills, adaptability, and a commitment to continuous learning in a fast-paced environment. A Management Consulting Company, fully owned and operated by Zambians, boasts over three decades of expertise in Human Capital Management, having been established by seasoned promoters. As advocates of collaboration and teamwork, we encourage you to utilize the icons provided below to share this opportunity with your professional network. Your support in spreading the word is greatly appreciated.

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