Finance Intern – Credit Management Roles (2 Positions)

Finance Officer – Credit Controller Internship (2 Positions) Employment Type: Internship Location: Lusaka Province Closing Date: August 14, 2026 Job Description To maintain accurate financial records and facilitate timely collections, this role involves verifying that company invoices are properly collected, recorded, and reported. Additionally, the position requires identifying and resolving any discrepancies in client accounts without delay. Key Responsibilities Issuance and Delivery of Demand Notices This role involves the preparation, issuance, and distribution of formal demand letters and disconnection notices to customers as required. Responsibilities include ensuring accurate documentation, adherence to regulatory guidelines, and timely delivery of notices in compliance with company policies and legal standards. The position requires meticulous attention to detail, strong organizational skills, and the ability to manage correspondence efficiently while maintaining professional communication with stakeholders. Ensure that demand letters are prepared and distributed accurately and in a timely manner. Ensure strict adherence to the Debt Collection Policy, particularly concerning the drafting, review, and escalation of Demand Letters and Disconnection Notices. Ensure that disconnection notices are prepared and distributed promptly and accurately at all times. Escalation of accounts in default is directed to the Information Systems and Technical departments for the purpose of service suspension. Additionally, cases involving non-compliance are forwarded to the Legal department for further action. To guarantee the prompt and precise escalation of cases in accordance with the Debt Collection Policy, adhere to established protocols for routing matters to the I.S/Technical departments. Here is the professional paragraph: Consistently monitor and follow up on all feedback provided to the Information Systems (I.S.) and Technical departments regarding actions taken. Non-compliance incidents must be promptly reported to the Legal Department, accompanied by all relevant supporting documentation. Debt collection Consistently dispatch payment reminder communications—including emails and telephone calls—to clients in accordance with established policy directives. You are responsible for overseeing and finalizing all client debt swaps in accordance with established procedures. Monitor client adherence to payment plans and recommend appropriate actions for instances of non-compliance. Resolution of irregularities Promptly conduct thorough inquiries to identify and address any discrepancies or concerns pertaining to client accounts, followed by implementing effective resolutions. Collaborate with the Commercial, I.S., and Technical departments to ensure accurate reconciliation of client service consumption with corresponding invoices. Prepare and distribute quarterly balance confirmations to clients by routinely providing updated account statements. Monthly invoice processing involves the systematic distribution and reconciliation of invoices to ensure accuracy and timely payments. This role requires meticulous attention to detail to verify invoice data against purchase orders, contracts, and delivery receipts. Responsibilities include validating invoice amounts, quantities, and terms, resolving discrepancies, and collaborating with vendors and internal departments to address billing issues. Proficiency in accounting software and strong organizational skills are essential to maintain efficient workflows and support financial reporting. Responsible for the prompt and precise issuance of monthly invoices to ensure they are distributed on schedule. Monthly reconciliation of invoices will be conducted to guarantee prompt corrections. Provide support in the monthly preparation and processing of client billing statements for services rendered. Processed and verified incoming payments, ensuring accurate recording in financial records, and performed detailed bank reconciliation to maintain precise financial reporting. Minimum Qualifications Degree holders in Accountancy or Finance, alongside qualifications such as ARCA, CIA, or having completed Level 2 of the Chartered Accountants of Zambia (CA Zambia) program, are eligible to apply. Grade 12 School Certificate Member of ZICA Key Competencies and Skills Possesses a foundational knowledge of accounting and credit control methodologies and practices. Proficiency in accounts receivable operations and debt collection methodologies is required. A strong proficiency in numerical analysis and analytical reasoning is required. Demonstrates meticulous attention to detail with a steadfast commitment to precision. Proficiency in safeguarding sensitive financial data and ensuring strict confidentiality at all times is required. Organizational and time-management skills. Professionals must ensure the proper management and confidentiality of sensitive information at all times. This includes strict adherence to data protection protocols and safeguarding against unauthorized access or disclosure. A high level of discretion and integrity is required to maintain trust and compliance with relevant regulations. Proficient in effectively managing competing priorities and efficiently handling multiple tasks within a dynamic, high-pressure setting. Proven capability to cultivate and maintain strong, long-lasting client relationships through effective communication and trust-building strategies. A collaborative professional capable of effectively communicating and coordinating with various stakeholders. Intermediate-level proficiency in computer software is required, with specific experience in spreadsheet applications such as Excel and accounting software packages. Proficient in both verbal and written communication with a high degree of clarity and precision. Years of Experience Required Proficiency in credit management and accounting principles is required. Proficiency in accounting software, including Sage, is considered beneficial. Possesses a solid understanding of fundamental accounting principles and practices. Demonstrates a high level of skill in entering and organizing data efficiently. Demonstrated capability to handle multiple tasks simultaneously, consistently meet established deadlines, and proactively assess and prioritize competing demands to ensure efficient workflow management. Sharing is caring! Kindly utilize the icons below to disseminate this information.