Uganda Expansion and Growth Manager

Responsabilités

We are seeking a highly skilled Scaling Manager to lead and drive our expansion initiatives in Uganda. The ideal candidate will possess extensive experience in scaling operations, managing high-growth environments, and implementing strategic frameworks to ensure sustainable growth. Responsibilities include developing and executing scalable business models, overseeing cross-functional teams, and optimizing processes to meet increasing demand. The role requires a deep understanding of local market dynamics, regulatory compliance, and stakeholder engagement to foster long-term success. Candidates must demonstrate proven leadership in scaling businesses, strong analytical abilities, and the capacity to navigate complex challenges while maintaining operational efficiency. Fluency in English and local languages is essential, along with a track record of delivering measurable results in similar roles. Seeking to recruit a highly skilled and motivated Private Company professional to join our dynamic team. The ideal candidate will possess extensive experience in managing corporate affairs, ensuring compliance with regulatory standards, and fostering strategic partnerships. Responsibilities include overseeing financial operations, implementing governance frameworks, and maintaining confidentiality of sensitive information. The role demands meticulous attention to detail, strong leadership capabilities, and proficiency in financial reporting. Candidates should have a proven track record in business development and a deep understanding of private sector operations. A relevant degree in Business Administration, Finance, or a related field is required, along with exceptional communication and negotiation skills. Our Professional Services team is responsible for delivering exceptional client solutions through expert consulting, strategic implementation, and ongoing support. Candidates must possess a minimum of five years of relevant experience and hold a bachelor’s degree in a related field. Strong analytical, communication, and project management skills are essential, along with proficiency in industry-standard software tools. Key responsibilities include analyzing client needs, developing tailored solutions, leading implementation projects, and ensuring smooth post-deployment operations. This role requires the ability to collaborate across departments, adapt to evolving business demands, and maintain a client-centric approach to drive long-term success. Management, Business Operations, Social Services, Nonprofit Organizations, Computer & Information Technology, and Healthcare are among the industries we actively recruit for, with a strong emphasis on Educational institutions and programs. We seek professionals who possess expertise in cross-functional collaboration, strategic planning, and operational efficiency to drive organizational success. Candidates should demonstrate a proven ability to analyze complex systems, optimize workflows, and implement data-driven solutions. Ideal applicants will have experience in budget management, stakeholder engagement, and compliance with industry regulations. Strong communication, leadership, and problem-solving skills are essential, along with proficiency in relevant software and tools. The role involves overseeing departmental performance, fostering team development, and aligning initiatives with overarching business objectives. We are seeking a motivated individual to work remotely, leveraging modern technology to perform job duties from a designated location outside a traditional office setting. The ideal candidate must possess reliable internet connectivity, a quiet workspace, and the discipline to manage time effectively while maintaining productivity. Responsibilities include collaborating with team members via digital platforms, completing assigned tasks punctually, and ensuring clear communication through virtual meetings and written correspondence. Strong self-motivation, problem-solving abilities, and a commitment to meeting deadlines are essential. Familiarity with remote collaboration tools, such as project management software and video conferencing, is required. Prior experience in a telecommuting role or self-directed work environment is preferred but not mandatory. The position involves overseeing key operational responsibilities, including strategic planning and project execution. Candidates must possess a minimum of five years of relevant experience in a leadership capacity, along with a proven track record in [industry/sector, if applicable]. Proficiency in [specific software/tools] and strong analytical skills are essential for success in this role. The ideal candidate will demonstrate exceptional communication abilities, both written and verbal, to collaborate effectively with cross-functional teams. Additionally, the role requires a commitment to fostering a culture of innovation and continuous improvement while ensuring adherence to company policies and industry regulations. The Uganda Scaling Manager will spearhead initiatives to expand evidence-based parenting support across the country. We are looking for a skilled professional with proven experience in scaling behavioral change interventions and digitally enabled programs in Uganda, as well as expertise in managing complex scaling initiatives, fostering partnerships, and collaborating closely with government and civil society stakeholders. The Uganda Scaling Manager will play a pivotal role within Parenting for Lifelong Health’s core team, partnering with government stakeholders, local academics, and civil society organizations to tailor the flagship Parent App blended-digital program to Uganda’s unique context. This role will also focus on co-designing a scalable delivery model that ensures the program’s long-term sustainability, building on prior efforts to promote evidence-based parenting through the Parenting for Respectability initiative, ongoing research from Maker ere University, and the National Parenting Agenda Consortium. Responsibilities include overseeing the execution of five key work packages, leading national coordination efforts, managing the budget, and providing supervision to a team of two Scaling Associates. You will report to our Senior Program Manager, overseeing the strategic expansion of Parent App—a leading blended-digital parenting intervention designed to curb violence against children, enhance caregiver mental health, and foster healthy child development. In collaboration with Parenting for Lifelong Health’s global scaling and innovation teams, your role will involve coordinating app content adaptations, establishing and monitoring reach projections, and cultivating local partnerships. Objectives: This role will execute an ambitious initiative to expand parenting support in Uganda, ensuring the successful implementation of the following work packages throughout a 12-month period. Designing and preparing governmental systems encompasses Work Package 1, focusing on establishing robust frameworks, operational protocols, and strategic readiness to ensure seamless functionality and compliance with regulatory standards. To design the implementation architecture necessary for the government-led provision of evidence-based parenting support. Develop and execute a comprehensive national rollout plan to ensure the successful adoption and integration of the initiative across all regions. Coordinate with stakeholders at various levels to align resources, address challenges, and monitor progress throughout the implementation phase. Provide clear guidance and support to teams to facilitate smooth execution, ensuring adherence to timelines, budgets, and quality standards while driving measurable impact and sustainability. Responsible for developing and analyzing systems mapping to visualize and understand complex relationships within organizational processes, we seek a candidate proficient in identifying key components, interactions, and dependencies. The role requires expertise in creating detailed diagrams and models that highlight system behaviors, flows, and potential bottlenecks. Candidates must demonstrate strong analytical skills to interpret data, assess system performance, and recommend improvements for efficiency and scalability. Familiarity with industry-standard tools and methodologies for systems mapping is essential, along with the ability to collaborate with cross-functional teams to ensure alignment with strategic objectives. We are seeking a candidate to establish and oversee an effective governance structure, ensuring alignment with organizational objectives, regulatory standards, and stakeholder expectations. This role requires developing and implementing robust frameworks for decision-making, accountability, and risk management across all levels of the organization. The ideal candidate will collaborate with senior leadership to define policies, clarify roles and responsibilities, and streamline processes to enhance transparency and operational efficiency. Strong leadership, communication, and analytical skills are essential to drive continuous improvement and maintain compliance with legal and ethical guidelines. Develops and executes a comprehensive implementation roadmap, detailing phased milestones, timelines, and resource allocation to ensure seamless project progression. Identifies critical dependencies and mitigates risks through proactive planning, while coordinating cross-functional teams to align on deliverables and timelines. Regularly reviews progress against benchmarks, adjusting strategies as needed to maintain momentum and achieve strategic objectives efficiently.

A comprehensive plan outlining Year 1 activities and milestones, including key deliverables, timelines, and resource allocations, ensuring alignment with organizational objectives and stakeholder expectations. The Digital Family Strengthening Platform represents Work Package 2, a key initiative designed to leverage technology in enhancing family well-being and resilience. This project aims to develop an integrated digital solution that addresses critical needs within family dynamics, fostering stronger connections and providing accessible support mechanisms. The platform will incorporate user-friendly features, data-driven insights, and secure functionalities to ensure confidentiality and effectiveness. It targets families across diverse backgrounds, offering tailored resources, interactive tools, and educational content to promote holistic development. To achieve this objective, the role involves adapting, localizing, and deploying ParentApp as a digital family strengthening platform fully integrated within existing government systems. We are seeking a skilled Localization Specialist to join our team as a Parent App Localization Specialist. This role requires fluency in both source and target languages, with a strong grasp of cultural nuances to ensure accurate and engaging translations. The ideal candidate will have experience in software localization, app content adaptation, and familiarity with localization tools. Responsibilities include translating and localizing Parent App’s user interface, documentation, and marketing materials, as well as collaborating with cross-functional teams to maintain consistency and quality across all localized versions. Proficiency in CAT tools, terminology management, and a keen eye for detail are essential. Facilitates access to and utilization of essential resources for participants, ensuring alignment with program objectives and individual needs. Responsible for identifying, compiling, and disseminating high-quality materials, tools, and references to support learning and development initiatives. Collaborates with internal teams and external partners to secure necessary resources, including digital platforms, training aids, and supplementary content. Maintains organized records of resource availability and usage, tracking distribution and ensuring timely replenishment as needed. Addresses participant inquiries regarding resource access, providing clear guidance and troubleshooting support to enhance engagement. Responsible for assembling and preparing deployment packages, ensuring all necessary components are included, configured correctly, and meet project specifications. This role involves validating package integrity, verifying dependencies, and collaborating with development teams to resolve any discrepancies before finalizing for deployment. Strong attention to detail and proficiency in packaging tools are essential to maintain consistency and reliability across deployment environments. Experienced professionals are sought to establish and maintain efficient referral networks, ensuring seamless transitions of clients or cases between services, departments, or external organizations. This role demands a proactive approach to cultivating partnerships, identifying key stakeholders, and facilitating clear communication channels to enhance service delivery and outcomes. Proficiency in developing structured referral protocols, tracking referrals, and analyzing system performance is essential, along with strong interpersonal skills to engage diverse stakeholders. The position requires meticulous attention to detail to monitor referral statuses and ensure compliance with policies while advancing the organization’s collaborative objectives. Technical configuration involves establishing and maintaining system settings, hardware specifications, and software parameters to ensure optimal performance and compatibility. This includes defining network configurations, server setups, and application integrations while adhering to organizational standards and security protocols. Responsibilities may encompass troubleshooting configuration issues, updating system documentation, and collaborating with IT teams to implement changes efficiently. Proficiency in relevant tools and platforms, along with a strong understanding of IT infrastructure, is essential for success in this role. Work Package 3 focuses on enhancing workforce capabilities and ensuring service quality through targeted development initiatives and robust assurance mechanisms. To build national capabilities for delivering top-tier parenting interventions. Develop and deliver comprehensive Master Trainer programs, equipping participants with advanced instructional design, facilitation, and assessment skills to elevate training effectiveness. Design curriculum encompassing adult learning principles, leadership development, and performance optimization strategies, ensuring alignment with organizational goals. Lead interactive sessions that foster engagement, knowledge retention, and practical application, while mentoring trainers to enhance their instructional capabilities. Evaluate program impact through measurable outcomes, gathering feedback to refine content and methodologies continuously. Requires proven expertise in training program development, a minimum of five years in instructional design or training leadership, and exceptional communication and leadership abilities. Proficiency in learning management systems and data-driven assessment tools is essential. Curriculum design for frontline service providers, including par asocial workers and Ministry of Health Village Health Teams, will be a core responsibility. Crafting a comprehensive coaching package involves delivering personalized guidance to clients, addressing their specific needs and goals through tailored strategies. This role requires a minimum of three years of coaching experience, along with proficiency in relevant methodologies and tools. Responsibilities include conducting one-on-one sessions, developing customized action plans, and monitoring progress to ensure measurable outcomes. Strong interpersonal skills and the ability to adapt to diverse client requirements are essential, as is a commitment to continuous professional development. Familiarity with industry best practices and a results-driven mindset are also critical for success in this position. Develop and implement a structured certification framework designed to validate skills, knowledge, and competencies across various domains. This framework will establish standardized criteria for certification, ensuring consistency and reliability in the evaluation process. Responsibilities include defining clear eligibility requirements, designing rigorous assessment methodologies, and maintaining up-to-date certification standards in alignment with industry best practices. Additionally, the role involves collaborating with subject-matter experts to refine certification pathways, overseeing the review and approval of certification applications, and ensuring compliance with regulatory or organizational policies. The ideal candidate will have experience in certification program management, a deep understanding of competency-based assessment techniques, and a commitment to continuous improvement in certification processes. Ensure the implementation and maintenance of quality assurance tools to uphold product standards and compliance. Monitor and evaluate testing processes to identify and resolve defects efficiently. Collaborate with cross-functional teams to integrate quality checks into development workflows. Stay informed about industry best practices and emerging technologies in quality assurance to enhance existing methodologies. Document test plans, results, and improvement recommendations to support continuous process refinement. Implementation Support and Monitoring is overseen by Work Package 4, which provides essential guidance and oversight throughout the project lifecycle. This includes ensuring that all activities are executed in alignment with established plans, identifying and addressing any implementation challenges, and continuously monitoring progress to verify adherence to timelines, budgets, and quality standards. The role involves collaborating with project teams to facilitate seamless execution, troubleshooting issues as they arise, and delivering timely reports to stakeholders to maintain transparency and accountability. To deliver technical support aimed at ensuring high-quality implementation and fostering ongoing enhancements. The role involves overseeing the development and maintenance of a national monitoring dashboard, ensuring accurate data collection, real-time updates, and user-friendly interface design. Key responsibilities include analyzing performance metrics, identifying trends, and generating reports to support data-driven decision-making. The position requires proficiency in dashboard software, strong analytical skills, and the ability to collaborate with cross-functional teams to integrate diverse data sources. Familiarity with data visualization tools and compliance with data security protocols are also essential. Provide quarterly implementation support to ensure seamless integration and operational efficiency of new systems or processes. Coaching team members and maintaining high standards through rigorous quality assurance processes are key responsibilities. Additionally, you will provide ongoing guidance and support to enhance performance and ensure consistency in service delivery. Review and analyze data to derive meaningful insights and support decision-making processes. This role involves meticulously examining datasets, identifying trends, and generating actionable reports to enhance operational efficiency and strategic planning. Proficiency in data analysis tools and techniques, along with a keen attention to detail, is essential for accurately interpreting results and communicating findings to stakeholders. Proficiently resolves technical issues by diagnosing and addressing hardware, software, or network malfunctions to ensure optimal system performance, minimizing downtime and enhancing operational efficiency. Investigates complex problems through systematic analysis, leveraging diagnostic tools and technical documentation to identify root causes and implement effective solutions. Maintains detailed records of troubleshooting activities, resolutions, and preventive measures to support continuous improvement and knowledge sharing within the team. WP5 focuses on sustainability and scale-up initiatives, aiming to ensure long-term viability and expand the impact of project outcomes. This work package is responsible for integrating sustainable practices across all stages of development, assessing environmental, social, and economic factors to align with long-term goals. Additionally, it oversees the scaling of successful interventions, identifying strategies to replicate and broaden their reach while maintaining quality and efficiency. Collaboration with stakeholders, including policymakers, industry partners, and communities, is essential to refine scaling approaches and address potential challenges. Regular monitoring and evaluation frameworks will track progress, measure outcomes, and inform continuous improvement efforts. To equip government partners for ongoing growth beyond the first year. Conducts comprehensive costing analysis to evaluate financial implications and support strategic decision-making within established budgets. Develop and execute comprehensive learning reports to document progress, insights, and key takeaways from training initiatives, ensuring alignment with organizational goals and performance metrics. Analyze training effectiveness by evaluating participant feedback, engagement levels, and knowledge retention, then compile findings into detailed reports that highlight strengths, areas for improvement, and actionable recommendations. Collaborate with cross-functional teams to integrate learning outcomes into performance evaluations and future development programs. Maintain accurate records of all learning activities, ensuring compliance with internal and external standards while supporting continuous improvement in workforce capabilities. We aim to develop and implement a comprehensive national scale-up strategy to expand our reach and impact across the country. This initiative requires meticulous planning, collaboration with key stakeholders, and a deep understanding of regional dynamics to ensure successful deployment. The strategy must align with organizational goals, leverage existing resources, and incorporate scalable solutions to drive sustainable growth. Strong analytical skills, strategic thinking, and the ability to adapt to evolving market conditions will be essential for this role. Develop and execute a comprehensive sustainability roadmap to guide the organization’s environmental, social, and governance (ESG) initiatives. Collaborate with cross-functional teams to integrate sustainable practices into business operations, ensuring alignment with corporate objectives and regulatory requirements. Identify and assess opportunities for reducing carbon footprint, optimizing resource efficiency, and enhancing stakeholder engagement. Monitor progress against key performance indicators (KPIs) and report findings to leadership on a regular basis. Foster a culture of sustainability by promoting awareness and driving continuous improvement across all levels of the organization.

• Comprehensive technical handover documentation package, encompassing all system specifications, configurations, and operational protocols to facilitate a smooth transition of knowledge and responsibilities. Primary duties encompass overseeing project timelines, coordinating team efforts, and ensuring deliverables meet established quality standards. Key requirements include proficiency in industry-specific software, a minimum of five years of relevant experience, and strong problem-solving abilities. Additionally, the role demands effective communication skills to liaise between stakeholders and internal departments, as well as the capacity to adapt to evolving project demands. A bachelor’s degree in a related field is mandatory, and prior leadership experience is highly preferred. The successful candidate will be responsible for monitoring progress, identifying potential risks, and implementing corrective measures to maintain operational efficiency. To meet these objectives, the Uganda Scaling Manager will be tasked primarily with the following responsibilities: Lead the strategic development and implementation of the Parenting for Lifelong Health initiative’s nationwide expansion plan for Parent App in Uganda, driving the identification and advancement of sustainable pathways to achieve broad, population-level reach. Spearhead negotiations and oversee the execution of partnership agreements, memoranda of understanding, and implementation arrangements in collaboration with governmental bodies, development organizations, and civil society partners. Explore ways to integrate Parent App within current government and partner service delivery systems, encompassing sectors such as health, social welfare, education, cash transfers, child protection, and faith-based service platforms. Collaborate closely with PLH’s Scaling & Innovation team to facilitate the adaptation, execution, and ongoing enhancement of Parent App within the Ugandan context.
• Establish and oversee national-scale expansion strategies, projected outreach, implementation timelines, and partnership development pipelines, while tracking progress against critical milestones and impact benchmarks. Identify implementation obstacles and potential growth avenues by leveraging data and partner insights to facilitate swift learning, enhance products, and refine iterative scaling approaches. Oversee country-specific budgets, operational plans, and reporting mechanisms, ensuring seamless project execution across diverse funding sources and collaborative partnerships. As the primary representative for Parenting for Lifelong Health within Uganda, you will engage in national technical working groups, government forums, donor meetings, and regional learning platforms to advocate for PLH’s mission and initiatives. Support resource mobilization by assisting in the creation of proposals, cultivating partnerships, managing budgets, developing work plans, and engaging with donors throughout Uganda and, as needed, across Eastern and Southern Africa. Essential requirements encompass a Bachelor’s degree in Computer Science, Engineering, or a related field, complemented by a minimum of five years of hands-on experience in software development. Proficiency in programming languages such as Java, Python, or C++ is mandatory, along with expertise in database management systems and cloud computing platforms. Candidates must demonstrate strong problem-solving abilities, excellent communication skills, and the capacity to work effectively within cross-functional teams. A proven track record of delivering high-quality software solutions within specified timelines is highly valued. Familiarity with Agile methodologies and DevOps practices is advantageous. A master’s degree—or its equivalent, such as a bachelor’s degree coupled with significant professional experience—is required in public health, international development, business, public policy, psychology, social sciences, technology, or a closely related discipline. With a minimum of five years of hands-on experience in spearheading the expansion of programs, digital solutions, or social innovations within Uganda, preferably through engagement with governmental bodies, non-governmental organizations, or large institutional frameworks. Accomplished professionals should possess a proven track record in cultivating and overseeing high-level collaborative relationships with government ministries, United Nations entities, non-governmental organizations, financial supporters, or other major institutional stakeholders. Experienced professionals with a track record in developing and executing scaling strategies are sought, encompassing ecosystem assessments, stakeholder mapping, and the identification of institutionalization pathways. Proven track record in overseeing intricate, multi-stakeholder initiatives that require coordination between governmental bodies and development collaborators. Experienced with digital technologies and eager to explore emerging platforms and systems, such as project management tools, mobile applications, and content management systems. Strong analytical capabilities and a proven track record in utilizing monitoring, evaluation, and implementation data are essential for driving strategic decision-making and enhancing program effectiveness. Proven ability to cultivate strong professional relationships, expertly facilitate discussions, negotiate effectively, and communicate adeptly across diverse cultural contexts. Demonstrates exceptional organizational capabilities, adept at handling diverse priorities within a dynamic, entrepreneurial setting with efficiency and precision. Demonstrates the capacity to function autonomously while seamlessly integrating contributions within a geographically dispersed global team environment. Dedication to the mission, values, and collaborative spirit of Parenting for Lifelong Health is essential to this role. Embracing the organization’s goals and principles while actively contributing to a cooperative work environment is expected. Full alignment with the initiative’s purpose and teamwork-oriented approach is required. Proficient in spoken and written English, with a strong command of the language. Preferred criteria: Proficiency in Swahili or Luganda at a professional level is required. Accomplished coordination and oversight of projects funded by the U.S. Government, ensuring compliance with federal regulations and timely deliverables. Seasoned professionals with a proven track record in integrating initiatives into Ugandan governmental frameworks across health, education, child protection, or social welfare sectors are encouraged to apply.

Formation / Diplômes

• Extensive track record in scaling digital health initiatives, educational programs, or behavioral change interventions. Demonstrated expertise in assisting with the creation of proposals, securing funding, or fostering donor relationships is required.

Demonstrates exceptional proficiency in public speaking, facilitation, and presentation. PLH is dedicated to upholding a set of core values that guide our operations and culture. Integrity, respect, and excellence serve as the foundation of our organization, ensuring ethical conduct and fostering a collaborative work environment. We prioritize innovation and continuous improvement, encouraging employees to contribute ideas that enhance efficiency and effectiveness. Additionally, we emphasize accountability, teamwork, and a commitment to delivering high-quality results. Our values reflect our dedication to making a positive impact while maintaining the highest standards of professionalism and integrity. We demonstrate courage by boldly addressing intricate challenges and envisioning long-term, sustainable solutions that stand the test of time. Our organization is driven by the conviction that our initiatives profoundly benefit children, families, and communities alike. Impact evidence serves as the foundation for all our decisions, and we maintain an unwavering commitment to maximizing outcomes while minimizing the time and resources expended by both parents and providers. We foster innovation and creativity by embracing playfulness as a cornerstone of parenting and child wellbeing. Through collaboration with each other, parents, and children, we explore new ideas, refine our approach, and develop products and programs designed to spark joy, curiosity, and meaningful connections. Everyone contributes uniquely, and we prioritize treating one another with kindness, fostering transparent relationships with our partners, and demonstrating profound respect and empathy—both toward parents and children and those actively delivering frontline services. PLH is deeply dedicated to fostering diversity, inclusion, and equity across our operations, collaborations, and initiatives. We actively encourage individuals from underrepresented and disadvantaged communities to submit their applications. PLH demonstrates a steadfast dedication to preventing sexual exploitation and abuse (SEA). Prospective applicants for this position must undergo comprehensive background and reference verifications in their country of residence. About Parenting for Lifelong Health, a global initiative dedicated to developing and evaluating evidence-based programs that empower caregivers with cost-effective strategies to reduce violence against children and improve caregiver-child relationships, seeks an experienced Program Manager to lead its expansion and implementation efforts. The ideal candidate will possess advanced expertise in program management, a deep understanding of child protection and positive parenting practices, and a proven track record in scaling interventions across diverse cultural contexts. Responsibilities include overseeing program strategy, managing budgets and partnerships, monitoring impact, and ensuring alignment with organizational goals, while championing child rights and equitable practices throughout all initiatives. Parenting for Lifelong Health (PLH) strives to equip parents with the tools to enhance child development, mitigate family violence, and foster mental well-being. The organization provides parents with essential support, practical skills, and reliable guidance to safeguard and nurture their children’s health, safety, and growth. Our parenting programs are co-developed with families, leveraging affordable and accessible technology, grounded in rigorous research, and integrated within existing systems. Established in 2012 through a partnership with UNICEF and the WHO, PLH transitioned into a UK-based charity in 2022 and has since impacted over 6 million families across more than 35 countries.

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