SI
Customer Service/Relations
CDIil y a environ 2 mois
Job Description
Lusaka
CDI
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Responsabilités
Welcome and attend to walk-in clients professionally and warmly. Respond to customer enquiries and convert potential customers into sales. Prepare quotations and follow up with prospective clients. Promote the company’s products and services. Build and maintain strong, lasting relationships with clients. Create engaging content for the company’s social-media platforms. Take photographs and videos for marketing and promotional purposes. Write clear and engaging social-media posts. Develop and implement marketing ideas, campaigns and strategies. Coordinate customer orders from enquiry through to completion. Provide excellent after-sales service. Help grow the company’s online presence, customer base and sales. Perform other customer-service and marketing duties assigned by management. REQUIRED SKILLS AND ATTRIBUTES The ideal candidate should have: Excellent communication and interpersonal skills. Strong customer-service and sales abilities. The ability to create engaging content, including photographs, videos and written posts. A creative mindset and the ability to develop effective marketing ideas and campaigns. Good computer literacy. Strong organisational and order-coordination skills. A professional, friendly and customer-focused attitude. The ability to work independently and as part of a team. Self-motivation and a results-oriented approach.
EXPERIENCE
Previous experience in customer service, sales or marketing will be an added advantage. Experience managing or growing social-media pages Candidates with relevant social-media pages, campaigns or portfolios are encouraged to provide links to their work.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
- •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
- •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
- •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
- •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
- •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
- •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.