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Luapula Water Supply and Sanitation Company Limited (LpWSC) is a Commercial Water Utility Company incorporated under the Companies Act (Cap 388 of the Laws of Zambia) as a limited liability company (by shares) in December 2008. LpWSC was specifically established to provide water supply and sanitation services to all the people in all areas of Luapula Province (Urban and Rural areas). Operations of the Company began in 2009 and the Company is currently operating in six (6) out of the twelve (12) districts of the province, namely: Mansa, Samfya, Kawambwa, Mwense, Nchelenge and Chienge districts.
LpWSC now seeks to recruit high profile, self-motivated, innovative, honest, committed, adequately and appropriately experienced, dynamic, and skilled individuals to fill the following vacant position:
1. DISTRICT MANAGER – KAWAMBWA (G5) – 1 POSITION
Job Purpose: To plan, coordinate and manage the operations of the district in line with the Company’s mandate to ensure effective provision of water supply and sanitation services as well as to ensure that the district is commercially viable and provides excellent customer care services.
Main Duties and Responsibilities (Principal Accountabilities):
Supply water and provide sanitation services to customers in the district in line with the Company Work Plans and in accordance with Service Level Guarantees and Agreements.
Supervise and prioritize commercial operations to ensure the district operates as a financially viable Business Unit that exceeds the set targets and minimum service guarantees.
Prepare District Work Plans and Budgets for consolidation and approval and thereafter monitor the budget to ensure that District operations are kept within the approved budget.
Prepare and implement District Work Plans according to agreed periodic targets, assign work and monitor the work activities of subordinates in order to meet the set targets.
Implement the Planned Maintenance Program in the district in order to maintain all equipment, network and facilities which support continued service delivery and no downtime.
Ensure excellent water quality to customers in the district according to ZABS quality standards and NWASCO criteria.
Ensure excellent customer service by ensuring 95 percent of customer complaints and queries are resolved within service guarantee timelines and carry out customer care initiatives.
Set the performance targets for subordinate staff in line with company targets, and supervise, motivate and discipline staff in the district in order to achieve set objectives and targets.
Ensure adherence to safety and health guidelines to ensure a safe operating environment for all staff in the district.
Ensure that company property is maintained and preserved.
Qualifications and Experience:
Grade 12 Certificate with a minimum of University-Entry Qualification Grades in Five (5) “O” levels, which must include Credits or Better in English and Mathematics.
First Degree in Engineering or Business Discipline; a First Degree in Civil Engineering will be an added advantage.
Minimum of Five (5) years’ traceable relevant experience, with at least three (3) of these working years in a similar position.
Membership of a relevant Professional Body / Institute.
Valid and Clean SADC Driver’s License.
Other Competencies / Skills / Attributes:
Excellent Strategic/Business planning skills
Highly developed leadership qualities
Excellent supervisory skills
Excellent oral and written communication skills
Good command of ICT
Outstanding interpersonal skills
Result-oriented, organized and focused
Honest and reliable with high moral strength
Proven integrity, professionalism, accountability and innovation
Application Details:
Interested candidates meeting the above requirements should submit their applications attaching: Cover letter, Curriculum vitae, Copies of certified academic and professional qualifications, ZAQA verification/evaluation certificates in a single PDF document, and
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