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Twalumba Resort and Hotels – We’re Hiring! 1. Front Desk Operators Position: Front Desk Operator (Full time and Internship) Location: Twalumba Resort and Hotels Twalumba Resort and Hotels is looking for friendly, professional, and customer-focused Front Desk Operators to join our team. Key Responsibilities Welcome and attend to guests. Handle reservations, bookings and guest inquiries. Process payments and maintain accurate records. Respond to guest requests promptly and professionally. Coordinate with housekeeping and other departments to ensure excellent guest service. Requirements Certificate or Diploma in Hospitality, Tourism, Business Administration, or a related field. Previous front office experience is an added advantage. Excellent communication and interpersonal skills. Computer literacy. Ability to work shifts, weekends, and public holidays. 2. General Workers Position: General Worker Location: Twalumba Resort and Hotels We are seeking hardworking and reliable General Workers to support the daily operations of our resort. Key Responsibilities Maintain cleanliness of the resort premises. Assist with landscaping, loading, and general maintenance duties. Support various departments as required. Ensure a clean, safe, and welcoming environment. Requirements Grade 12 Certificate. Physically fit and able to perform manual tasks. Honest, dependable, and willing to work flexible hours. Previous experience in a similar role is an added advantage. 3. Bartenders Position: Bartender Location: Twalumba Resort and Hotels We are looking for energetic and experienced Bartenders who are passionate about delivering exceptional customer service. Key Responsibilities Prepare and serve alcoholic and non-alcoholic beverages. Maintain cleanliness of the bar area. Monitor stock levels and report shortages. Process customer orders efficiently. Ensure responsible service of alcohol. Requirements Certificate in Food & Beverage or Hospitality is an added advantage. Previous bartending experience preferred. Excellent customer service and communication skills. Ability to work under pressure. Flexible to work evenings, weekends, and holidays. 4. Housekeepers Position: Housekeeper Location: Twalumba Resort and Hotels Twalumba Resort and Hotels is inviting applications from dedicated Housekeepers committed to maintaining the highest standards of cleanliness and guest comfort. Key Responsibilities Clean guest rooms, bathrooms, and public areas. Replace linens and replenish room supplies. Report maintenance issues promptly. Ensure all assigned areas meet hotel cleanliness standards. Requirements Grade 12 Certificate. Previous housekeeping experience is an added advantage. Attention to detail. Good organizational and time management skills. Ability to work independently and as part of a team. 5. Zipline Operator Position: Zipline Operator Location: Twalumba Resort and Hotels Are you adventurous, safety-conscious, and passionate about creating memorable guest experiences? Join our team as a Zipline Operator. Key Responsibilities Conduct safety briefings for guests. Inspect and maintain zipline equipment before each operation. Ensure all safety procedures are followed. Assist guests with harness fitting and equipment use. Monitor zipline activities and respond appropriately to emergencies. Maintain accurate operational and safety records. Requirements Grade 12 Certificate. Training or certification in adventure activities, outdoor recreation, first aid, or occupational safety is an added advantage. Physically fit and comfortable working at heights. Strong communication and customer service skills. Ability to remain calm and make sound decisions under pressure.
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