AB

Retail Support

Absa Group
📍 MkushiCDI🗓️ 17 days ago

Job Description

Mkushi
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. My Career Development Portal : Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility. Job Summary

Responsabilités

  • An interface between Back Office and Front line staff. To facilitate workflow for onward processing between the two so that the latter minimise movements from their work stations hence improving the quality of service to customers. Perform any other duties as assigned by the line Manager. Job Description Key Accountabilities Accountability: Transaction Processing 40% Outputs: Check and ensure that all entries are duly signed before processing. Ensure laid down due diligence procedures including FTOS is observed. Perform FOS remote authorisation for Cashiers transactions. Ensure all items being sent to other departments. are recorded /scheduled and have a Rotation number. Keep a control copy to track Turnaround Time (TAT). Chase for acknowledgements for outstanding control sheets. Escalate to Branch Manager or BOM if not resolved. Work on all instructions immediately upon receipt to avoid loss of business due to delays. Finish all the day’s work within the normal working hours. Carry out the call over of cashiers’ previous days vouchers by way of validating. Ensure that all account opening mandates are checked for quality assurance before they are sent to Record Management department for archiving Accountability: Rigour 5% Outputs: Conduct Snap checks as assigned and within the agreed time frames. Hold keys for the Strong Room without any compromise. Loading of Loan Applications and other customer instructions on Sybrin. Accountability: Customer Service 5% Outputs: Always practice the tenets of TCF (Treating Customers Fairly) Respond to telephonic customer inquiries. Act as principle point of

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In your cover letter, show how you've met les compétences demandées dans l'annonce by mentioning a specific win or metric. For Absa Group, research their local market—then subtly link your experience to their challenges. This proves you’re both capable and culturally aware.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

Prospecting and results — Your new clients acquired and conversion rate are your strongest arguments. Show your detailed knowledge of local distributors and key players.

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

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  • A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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