Human Resources Officer

Job Summary Chibanje Capital Resources Limited is a fast-growing loan services company in Zambia. We are looking for a proactive, disciplined and results-oriented Human Resources Officer to support the company’s rapid growth by attracting high-quality talent, strengthening employee performance, ensuring compliance with labour laws, and helping build a high-performance culture. The successful candidate must be able to work independently, maintain confidentiality, execute HR processes efficiently, and partner closely with management. Key Responsibilities Recruitment & Talent Acquisition

• Manage the full recruitment cycle from job advertisement to onboarding.
• Screen applications and conduct initial interviews.
• Coordinate interviews with hiring managers.
• Conduct reference and background checks.
• Prepare employment contracts and offer letters.
• Maintain a strong talent pipeline for future hiring needs. 2. Employee Onboarding & Offboarding
• Coordinate employee induction and orientation.
• Prepare onboarding documentation.
• Ensure all company assets are issued and recorded.
• Manage resignation, termination and exit clearance processes.
• Conduct exit interviews and prepare reports. 3.HR Administration
• Maintain accurate employee personnel files.
• Update HR records and employee database.
• Monitor probation periods and contract renewals.
• Prepare HR reports and workforce statistics.

Formation / Diplômes

• Ensure confidentiality of employee information. 4. Performance Management
• Coordinate probation evaluations.
• Track KPI completion and performance review schedules.
• Support management in implementing performance improvement plans.
• Assist management in identifying training and development needs. 5. Employee Relations
• Handle employee queries professionally.
• Assist in disciplinary investigations and hearings.
• Prepare warning letters and disciplinary documentation.
• Help resolve workplace conflicts fairly and professionally.
• Promote a positive and performance-driven working environment. 6.Payroll & Attendance
• Prepare monthly payroll input.
• Verify attendance, leave and overtime records.
• Coordinate statutory deductions and employee records.
• Ensure payroll information is accurate before processing. 7. Compliance
• Ensure compliance with the Employment Code Act and other applicable labour legislation.
• Maintain HR policies and employee handbook.
• Support internal HR audits.
• Ensure statutory HR documentation is properly maintained. 8. Training & Development
• Coordinate internal and external training programmes.
• Maintain employee training records.
• Monitor mandatory compliance training. 9. Other Responsibilities
• Support company culture initiatives.
• Organize employee engagement activities where appropriate.

Responsabilités

• Perform any other HR-related duties assigned by management. Minimum Qualifications
• Bachelor’s Degree in Human Resource Management, Business Administration or related field.

Expérience

• Minimum 2 years’ experience in Human Resources.

• Good knowledge of Zambian Labour Laws.

• Proficiency in Microsoft Office.

• Experience using HRIS or payroll systems is an advantage.

• Membership with the Zambia Institute of Human Resource Management (ZIHRM) is preferred. Applicants who are eligible for registration are encouraged to apply. Competencies

• High integrity and confidentiality.

• Ability to work independently with minimal supervision.

• Positive attitude and willingness to learn. Key Performance Indicators (KPIs)

• Employee attendance and disciplinary record management.

• Compliance with labour legislation.

• Employee satisfaction with HR support. What We Offer

• Competitive salary.

• Performance-based career growth.

• Opportunity to work in one of Zambia’s fast-growing fintech companies.

• Continuous learning and professional development.

• Dynamic and performance-driven working environment. anyone interested can

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