Strategic Talent Management Executive at Infratel

Responsabilités

Human Capital Officer (INF 5) – Position Overview The Human Capital Officer (INF 5) is a critical role focused on optimizing workforce potential and driving organizational success. This position involves overseeing strategic human capital initiatives, including talent acquisition, employee development, performance management, and workforce planning. Key responsibilities include designing and implementing HR policies, ensuring compliance with labor regulations, and fostering a culture of engagement and productivity. The ideal candidate will possess strong leadership, communication, and analytical skills, along with experience in HR management and strategic planning. A degree in Human Resources, Business Administration, or a related field is required, and professional HR certifications are advantageous. This role serves as a bridge between employees and management, ensuring alignment with organizational goals while promoting a positive and inclusive work environment. Employment Type: Permanent & Pensionable Location: Lusaka Province Closing Date: August 05, 2026 Job Description The Human Capital Officer plays a pivotal role in enhancing the efficiency and effectiveness of the Human Capital (HR) department’s daily operations. This position is dedicated to optimizing the organization’s workforce by providing support in talent acquisition, employee relations, performance management, training and development, and ensuring adherence to labor regulations. In this capacity, the role serves as a vital intermediary between leadership and staff, promoting a harmonious, high-performing, and inclusive workplace culture. Key Responsibilities Talent Acquisition &Onboarding Duties include supporting recruitment initiatives by composing job descriptions, publishing job postings, reviewing candidate applications, and arranging interview schedules. Initial HR interviews will be conducted, and background checks or reference verifications will be coordinated. Coordinate the onboarding process for new employees and oversee its execution, guaranteeing they obtain essential training, required tools, and a smooth integration into the company’s culture. Employee Relations &Engagement Act as the main liaison for employee questions concerning organizational policies, protocols, and employee benefits. Foster a positive workplace culture by implementing employee engagement strategies, administering feedback surveys, and organizing team-building exercises. Facilitate the resolution of minor workplace disputes and employee grievances with impartiality and strict confidentiality. Performance Management Facilitate the establishment and ongoing evaluation of the annual performance appraisal process. Offer expert advice to staff members and direct supervisors regarding the establishment of objectives and key performance indicators (KPIs). Accurately document and maintain records pertaining to performance reviews and individual development plans. Training & Development Conduct consultations with department managers and analyze performance data to determine training requirements within the organization. Our role involves organizing and facilitating both internal and external training sessions, workshops, and professional development programs to enhance skills and knowledge across the organization. Monitor training expenditures and assess the impact of program initiatives to ensure optimal resource allocation and outcome measurement. HR Administration &Compliance Maintain highly confidential employee records, both in digital and physical formats, ensuring they remain current and accurate. Ensure the organization adheres to all applicable local labor laws, health and safety regulations, and internal policies. Assist with compiling and analyzing monthly HR metrics, reports, and payroll-related data, including attendance and leave records, to support accurate payroll processing. Disciplinary Matters Offer expert counsel to staff regarding disciplinary protocols and adherence to labor legislation, aimed at reinforcing compliance and mitigating the risk of industrial disputes within the organization. Maintaindisciplinary records and reports Employee separations Conducts exit interviews to gather insightful feedback and communicates relevant findings to the company. The incumbent collaborates with various departments and units to facilitate the thorough return of all company-owned assets by departing employees as stipulated. Staff Wellness To foster the health and wellness of employees, this role involves the development and implementation of comprehensive fitness programs designed to enhance overall well-being. Coordinate employees’ medical benefits to facilitate seamless access to healthcare services. Minimum Qualifications Full Grade 12 Certificate A bachelor’s degree in Human Resource Management, Business Administration, Public Administration, or a closely related discipline is required. Professional Rewriting: Affiliated with the Zambia Institute of Human Resource Management. Key Competencies and Skills A comprehensive grasp of local labor laws, statutory regulations, and HR best practices is required. Analytical,innovative and problem-solving skills; Excellentrelationship building skills; Experts in analytics are sought, with an emphasis on exceptional proficiency in its application. Exceptional interpersonal abilities, including strong communication and active listening skills, are essential, along with the capacity to cultivate trust among colleagues at every organizational level. Proven ability to resolve conflicts effectively, demonstrating strong problem-solving skills and the capacity to manage sensitive situations with tact and empathy. Excellent time-management capabilities are required, along with a demonstrated ability to effectively handle multiple tasks and meet deadlines consistently. Technical proficiency encompasses expertise in Human Resources Information Systems (HRIS), Sage 300 People, Applicant Tracking Systems (ATS), as well as standard office software such as Microsoft Office Suite and Google Workspace. Years of Experience Required A minimum of three years of hands-on experience in a related field is required. Minimum of three years of experience in a comparable professional capacity is required. Paragraph: Join us in spreading awareness by utilizing the icons provided below to share this opportunity with your network. Your support helps us connect with qualified candidates and fosters a collaborative community.

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