Safety and Security Consultant

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Formation / Diplômes

IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment. Context and Objective Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads) Potential for client psychological distress, coercion, or external third-party pressure Intern and junior staff exposure to high-stress client interactions Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution The objective of this assessment is to develop appropriate measures in place pertaining to: Physical security of the building envelope and entry systems Interview room safety for staff, interns, and clients Incident response and evacuation procedures Information security related to physical access Staff and intern security awareness and preparedness Key Deliverables Executive Summary (3–5 pages) Overall risk rating for the facility Top 5 prioritized findings Immediate actions required before the next operational day (if any) Full Security Assessment Report Current state description (observation-based) Gap identification Risk rating (probability + impact) The threat actor most likely to exploit the gap Recommended mitigation measure(s) Cost estimate category (low/medium/high) Responsible party for implementation Interview Room Security Protocol (standalone document) Room configuration standards — furniture placement, door opening direction, staff positioning relative to exit Pre-interview checklist — room clearance, panic device test, colleague notification Duress signal system — verbal and non-verbal protocols, staff response procedure Escalation ladder — from client agitation through staff concern to active incident Intern-specific protocols — buddy system required Post-incident procedure — reporting, staff support, room lockdown sequence

Expérience

Client dignity safeguards — balancing security measures against client experience Prioritized Risk Register Security Management Plan (SMP) Draft Daily opening/closing procedures Visitor and client management flow Key holder policy After-hours incident

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