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Program Manager – Youth Employment and Market Systems
Restless Development, a global youth-led development agency, is seeking a dynamic Program Manager to oversee initiatives focused on youth employment and market systems. This role ensures alignment with strategic objectives and fosters sustainable outcomes. The Program Manager will lead a multidisciplinary team, coordinate stakeholders, and drive program implementation while maintaining robust monitoring and evaluation frameworks.
Key Responsibilities:
Program Leadership: Oversee the strategic direction, operational execution, and performance of designated initiatives. Provide technical guidance and strategic direction in executing youth employment and market systems interventions, ensuring alignment with organizational objectives and best practices. Spearhead the creation of comprehensive annual work plans, allocate and oversee budgets, devise implementation strategies, and establish performance targets, all aimed at fostering sustainable pathways to dignified and meaningful employment for young individuals. Facilitate the design and implementation of youth employment initiatives that are responsive to market demands, grounded in credible evidence, and strategically aligned with evolving labor market conditions, youth career aspirations, and emerging economic opportunities. Leverage data, quick market evaluations, and ongoing insights to enhance program strategies and results through adaptive programming. Collaborate with the Monitoring, Evaluation, Research and Learning (MERL) team to create performance frameworks designed to assess youth employment outcomes and evaluate program effectiveness. Enhance accountability, risk management, and safeguarding frameworks within program delivery operations.
Youth Employment Pathways and Market System Development: Enhance initiatives to foster youth employment opportunities and bolster the effectiveness of market systems for sustainable economic growth. Provide strategic direction in crafting cohesive pathways that empower young individuals to progress from skill acquisition to successful self-employment and entrepreneurship. Develop and implement strategies to facilitate connections between youth and employers, market platforms, business development services, financial resources, and opportunities for enterprise growth. Spearhead a market systems approach to pinpoint barriers and opportunities impacting youth employment, collaborating with key ecosystem stakeholders to design and implement tailored solutions. Conduct thorough labor market assessments and incorporate private sector insights to shape program design, develop effective training pathways, and refine enterprise support models. Enhance frameworks that empower youth-led organizations to create impactful employment pathways. Develop and implement strategies to foster inclusive employment practices, actively addressing and overcoming barriers encountered by young women, individuals with disabilities, and other underrepresented youth.
Partnerships and Stakeholder Engagement: Drive the development and nurturing of strategic partnerships and ecosystem collaborations to foster innovation and growth. Develop and oversee strategic collaborations with private sector entities and financial institutions to establish opportunities for employment, apprenticeships, internships, market access, enterprise expansion, and financial inclusion. Forge strategic partnerships with government representatives at both national and local levels to ensure alignment with national youth employment initiatives and policy frameworks. Collaborate closely with financial service providers to enhance young people’s access to tailored financial products and opportunities for business expansion. Represent Restless Development on key youth employment and market systems platforms to amplify organizational presence and strategic influence.
Capacity Strengthening of Youth-Led Organizations: Empower youth-led organizations by enhancing their capacity and supporting their sustainable growth through targeted initiatives, ensuring they have the resources and opportunities necessary to thrive. Lead the strategic development of initiatives aimed at enhancing the operational capabilities of youth-led organizations to implement impactful youth employment programs effectively. Provide support to youth-led organizations in enhancing their governance frameworks, leadership capabilities, program execution effectiveness, and long-term sustainability. Design methodologies that empower youth-led organizations to evolve from mobilization and skill-building entities into influential contributors within robust employment ecosystems. Offer expert technical counsel to collaborators regarding market evaluations, youth involvement initiatives, enterprise assistance programs, pathways to employment, and inclusive project frameworks. Foster enhanced learning initiatives and collaborative efforts among youth organizations.
Team Management: Oversee and lead a high-performing team to achieve organizational objectives with efficiency and excellence. Foster a collaborative and inclusive work environment that encourages professional growth and accountability. Delegate tasks effectively, ensuring clear communication and alignment with team and company goals. Monitor performance metrics, provide constructive feedback, and implement strategies to enhance productivity and morale. Develop team members through mentorship, training, and development programs tailored to individual and collective needs. Offer expert line management, mentorship, and performance evaluation to Program Coordinators overseeing Youth Engagement and Organizational Development & Advocacy initiatives. Foster a cohesive, high-performing team culture that aligns with shared values across all program teams and consortium partners. Facilitate enhanced collaboration among technical, operational, finance, communications, and MERL teams to guarantee cohesive program execution. Efficiently and effectively allocate and utilize program resources in partnership with the Finance and Operations teams to optimize performance and achieve strategic objectives.
Additional Duties: Perform additional duties as assigned, ensuring all responsibilities are fulfilled in alignment with organizational objectives. Other responsibilities may be assigned on an as-needed basis, which could occasionally involve weekend work, compensated through time off in lieu (TOIL).
About You: We seek individuals whose competencies and skills align with the requirements of the role and who embody the personal qualities that reflect our core values. At Restless Development, our Values are celebrated for their strength and integrity by staff, young people, donors, and all our partners. Furthermore, our culture fosters recognition and celebration of both our Values and global accomplishments through an annual Values Day.
Qualifications and Experience:
Essential:
A master’s degree in Development Studies, Social Sciences, Public Administration, Organizational Development, Community Development, International Development, or a cognate discipline.
Experienced in overseeing large-scale youth employment or livelihoods initiatives spanning national or multi-regional contexts.
Proven expertise in fostering collaborative employment-focused partnerships with diverse stakeholders, including employers, financial institutions, government agencies, and market actors.
Expertise in Uganda’s landscape of youth employment, entrepreneurship, and economic development.Desirable:
Applicants should demonstrate hands-on experience with market systems development methodologies, adaptive management frameworks, or systems-strengthening strategies.Skills and Competencies:
Strong leadership, analytical abilities, and effective communication skills.
Fluency in English is required; additional proficiency in French or Swahili is highly advantageous.
Ability to collaborate effectively with diverse stakeholders.
Adaptability, resilience, and a commitment to inclusive, equitable development practices.Values and Culture: Restless Development prioritizes maintaining a healthy balance between professional responsibilities and personal well-being. This includes offering flexible working hours, remote work options, and generous paid time off to support your overall productivity and satisfaction. Employees are encouraged to manage their schedules effectively while meeting team and organizational goals. The position includes 24 days of annual leave, in addition to all public holidays, with an additional day granted for each full year of service—capped at 28 days total. Birthday Leave is a paid day off granted annually to employees to celebrate their birthday, allowing them to enjoy personal time while maintaining work-life balance. This benefit typically applies to full-time staff and is subject to company policies regarding eligibility and scheduling to ensure operational continuity. Employees may be required to provide advance notice or coordinate with management to arrange the leave, depending on the organization’s guidelines.
Additional Benefits: Enjoy the benefit of flexible working arrangements to support a healthy work-life balance. The organization provides extensive leave benefits, including substantial study leave, maternity, paternity, and adoption leave, as well as other supportive leave provisions. Restless Development takes pride in being an employer that values untapped potential and fosters staff growth. Our dedication to advancing professional excellence is evident through our commitment to the continuous development of our team members. You will have the chance to engage in impactful projects that challenge and motivate our team, fostering professional growth through hands-on experience. Conduct routine evaluations to assess employee performance and provide constructive feedback. We offer comprehensive training and professional development programs designed to empower our staff, facilitating their ability to connect with mentors both internally within the organization and externally across various industries. Quarterly workshops are conducted for all personnel to facilitate the exchange of agency updates, deliver essential training, and foster team cohesion.
Important Notes: This role is subject to confirmation pending the availability of allocated project funding. Secure comprehensive coverage for both travel-related expenses and medical emergencies, ensuring protection against unforeseen circumstances while traveling domestically or internationally. Provide policy options tailored to individual needs, including trip cancellation, emergency medical evacuation, and baggage loss coverage. Conduct thorough risk assessments to determine appropriate coverage levels based on destination, duration, and traveler profile. Deliver clear, concise explanations of policy terms, conditions, and exclusions to clients, ensuring full transparency. Assist customers in filing claims efficiently, guiding them through required documentation and procedures to expedite resolution. Stay updated on regulatory changes and industry standards to maintain compliance and offer the most relevant solutions. Collaborate with underwriters, healthcare providers, and travel agencies to enhance service delivery and client satisfaction.
Equal Opportunities: Restless Development operates as an Equal Opportunities Employer, actively encouraging applications from all qualified candidates. The organization is committed to providing equitable treatment to every applicant and current staff member, ensuring no individual receives less favorable consideration based on gender, marital status, social standing, race, ethnic background, religious affiliation, age, HIV status, disability, or any other unrelated characteristic.
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