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CORE ACTIVITIES & ACCOUNTABILITIES Technical support: Act as the main liaison for customers experiencing technical difficulties, offering expert support specifically related to solar batteries and inverters. Troubleshooting and repair: Diagnose, troubleshoot, and resolve issues impacting solar system components, such as photovoltaic panels, battery units, and related electrical infrastructure. Customer follow-up: Follow up with customers post-service to confirm issue resolution and ensure satisfaction. Training: Provide comprehensive training to sales agents and technical staff on the correct installation and operation procedures for solar products. Documentation: Prepare comprehensive records of all tasks executed, detailing components utilized and measures implemented. Customer education: Provide customers with expert guidance on the correct use of their equipment while informing them of available solar power solutions. CORE & GENERAL COMPETENCIES Individuals should possess familiarity with various electrical systems, including batteries such as Lemon, Lux watt, and Dryness, as well as inverters like Must, Lux Power, and SRNE. Professional Rewriting: A background in solar installation or electrical work would be considered a significant advantage. Customer Service Demonstrated proficiency in problem-solving, effective communication, and efficient time-management. Analytical skills and meticulous attention to detail are essential for this position. QUALIFICATIONS Grade Twelve (12) Certificate Earned a Diploma in Electrical & Electronics Engineering or an equivalent qualification from a recognized institution. DEADLINE: 7th August 2026.
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🧠 Profil recherché CORE ACTIVITIES ACCOUNTABILITIES Technical support: As the primary technical support liaison, you will address and resolve customer inquiries pertaining to solar batteries and inverters, ensuring prompt and effective solutions to technical challenges. Troubleshooting and repair: Diagnose and resolve
🧠 Profil recherché CORE ACTIVITIES ACCOUNTABILITIES Technical support: As the main technical support representative, address and resolve customer inquiries related to solar batteries and inverters, serving as the key liaison between the company and clients. Troubleshooting and repair: Diagnose, troubleshoot, and repai
🧠 Profil recherché CORE ACTIVITIES ACCOUNTABILITIES Technical support: Serve as the primary point of contact for customers’ technical problems and provide assistance with solar batteries and Invertors. Troubleshooting and repair: Diagnose, troubleshoot, and repair problems with solar system components, including panel
🎯 Responsabilités About Our Client: We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talen