UB
Relationship Manager – Personal Banking
RÉCENTCDIil y a 1 jour
Job Description
Chipata
CDI
⚠️
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UBA Zambia recrute un(e) Relationship Officer – SME Banking
United Bank for Africa (UBA) Zambia est à la recherche d'un(e) Relationship Officer pour son équipe dédiée au SME Banking. Le poste est basé à la succursale de Chipata.
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Le/la titulaire du poste relève fonctionnellement du/de la responsable Personal Banking et administrativement du/de la responsable de succursale. Il/elle ne supervise aucun collaborateur.
Missions
Préparer la documentation relative à la création d'actifs à risque afin d'accroître la rentabilité du bureau d'affaires. Commercialiser de manière agressive les produits de la banque pour assurer une réponse favorable du marché et une optimisation des revenus. Solliciter et acquérir des relations clients pour améliorer la croissance et la composition des dépôts. Assurer la réactivation des comptes et relations dormants pour améliorer la croissance des dépôts et la rentabilité. Effectuer des appels et visites aux clients professionnels, ainsi que participer à des réunions. Mettre en œuvre les stratégies et objectifs marketing. Traiter les données pour produire des faits, chiffres et rapports précis. Faciliter, établir et maintenir des relations efficaces avec les clients nouveaux et existants. Réactiver les relations clients dormantes.
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Diplôme de premier cycle avec mention crédit ou mieux dans n'importe quel domaine. Expérience minimale de deux (2) ans dans un poste similaire.
Compétences et qualités requises
Faire preuve d'énergie, de dynamisme, d'agressivité commerciale et de passion pour le développement des affaires et l'acquisition de clients. Maîtrise des outils technologiques. Capacité à évaluer les besoins des clients et à déterminer les produits ou services les mieux adaptés. Compétences interpersonnelles et de communication. Compétences en vente et marketing. Être orienté solutions, proactif et avoir une connaissance acceptable de l'environnement des affaires.
Indicateurs clés de performance
Atteindre l'objectif de PBT (Profit Before Tax) approuvé pour la banque dans le cadre du Personal Banking.
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Profil recherché
UBA Zambia – We’re Hiring United Bank for Africa (UBA) We’re Hiring – Join the Tribe Relationship Officer – SME Banking Visit www.ubazambia.com for more details. Submit your application to: careers.zambia@ubagroup.com Deadline: 22nd July, 2026 JOB OPPORTUNITY Relationship Manager – Personal Banking Functionally reports to: Heads Personal Banking Administratively reports to: Branch Manager Supervises: Nil Location: Chipata Branch Job Description Role and Responsibilities Prepare documentation on the creation of risk assets to increase business office profitability. Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue. Solicit and acquire customer relationships to improve deposit liability growth and mix. Ensure the reactivation of dormant accounts and relationships to improve deposit liability growth and profitability. Making calls and visiting business customers as well as attending meetings. Implementing the delivery of marketing strategies and targets. Processing data to produce accurate facts, figures, and reports. Facilitating, establishing and maintaining effective relationships with new and existing customers. Reactivating dormant customer relationships. Education Requirements First degree with credit or better in any field. Experience Minimum of two (2) years cognate experience. Key Competency List: Knowledge Must exhibit drive, energy, aggression and passion for business development and acquisition. Must be technology savvy. Key Skills Ability to evaluate needs of customers and determine what products or service would best serve those needs. Interpersonal and communication skills. Selling and marketing skills. Must be self-solution driven, proactive and have acceptable knowledge of the business environment. Key Performance Indicators Achieve the approved Personal Banking PBT target for the Bank. To Apply United Bank for Africa is an equal opportunity employer. Interested candidates that meet the above job requirements should send their application in a single document comprising: Detailed Curriculum Vitae (CV) G12 Certificate Degree Other professional qualifications (ZAQA verified) Send applications to: careers.zambia@ubagroup.com Closing Date: 22nd July, 2026 Pour postuler a cette offre, cliquez sur le bouton "Postuler" afin d'acceder aux coordonnees du recruteur (email et/ou telephone).
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Beware of scams
Taf4All only lists job offers published by third parties — we are not the source of these jobs and do not handle recruitment. Stay vigilant: never pay money to get a job or an interview, and be wary of any suspicious request.