Director of Risk Management & Controls at Standard Chartered
Job Summary: The Director, Risk & Control is tasked with assisting the Head of Corporate & Investment Banking in managing operational and process risks across the business. In this pivotal first-line risk leadership position, the role integrates robust controls, governance structures, and Operational Risk Framework mandates to enhance control efficacy, ensure regulatory adherence, and bolster operational resilience.
Key Responsibilities
You will work closely with Country and Regional leadership teams to assess, analyze, and mitigate process and operational risks across the Corporate & Investment Banking Client Coverage lifecycle—spanning in-country operations, outsourced functions, centralized hubs, and Global Business Services. Oversee the establishment of strong initial control measures by managing control design, evaluating their effectiveness, tracking issues, and guaranteeing prompt resolution to adequately address residual risks. Assess the potential operational risk impacts arising from new business strategies, product launches, regulatory updates, and initiatives originating from both the COO and Client Coverage functions to verify that appropriate control frameworks are implemented. Serve as the key liaison in-country for elevating operational risk incidents, control failures, or critical issues, spearheading thorough investigations, conducting root cause analyses, and driving the execution of corrective measures. Proactively identify emerging, thematic, and complex risk exposures, recommending practical enhancements that bolster controls and advance the bank’s operational resilience objectives. Promote and cultivate a robust risk and control culture throughout client coverage teams at every organizational level by emphasizing governance awareness, reinforcing supervisory responsibility, and upholding professional conduct standards. Facilitate risk training and communication initiatives aimed at enhancing comprehension of risk frameworks and fostering a culture of risk ownership.
Skills and Experience
Seasoned professionals with a strong background in operational risk management within the banking or financial services sector are sought, demonstrating deep proficiency in risk assessment techniques, robust control frameworks, and stringent regulatory compliance standards. Demonstrates exceptional analytical ability to thoroughly examine intricate risk scenarios, coupled with strategic insight to proactively identify possible process breakdowns, and an innovative mindset to develop and execute sustainable risk mitigation strategies that support key organizational objectives. Proven leadership in driving change management initiatives within risk functions, successfully facilitating the adoption of new risk methodologies, strengthening control frameworks, and shaping stakeholder mindsets to foster a heightened culture of risk awareness. Skilled in fostering productive collaboration across multifaceted teams—including operations, compliance, finance, and technology—to systematically embed risk management into client-facing workflows. Commercial banking expertise, particularly within Commercial and Global banking sectors, empowers effective alignment of risk oversight with dynamic market strategies. Demonstrated proficiency in conveying intricate risk-related information with clarity and conviction to diverse stakeholders, supported by a pragmatic and outcome-oriented approach.
Qualifications
A Bachelor’s degree in Finance, Business Administration, Risk Management, or a closely related field is required for this position. Applicants must possess a minimum of five O’level credits, with English and Mathematics being mandatory requirements. Mandatory verification of qualifications by the Zambia Qualifications Authority (ZARA) is required. Highly desirable are advanced professional certifications, including but not limited to the Certified Risk Manager (CRM) and Financial Risk Manager (FRM), or other qualifications deemed equivalent, as they serve to validate advanced proficiency in risk management disciplines.
About Standard Chartered
We are an international bank—agile in action yet substantial in influence—with a legacy of over 170 years dedicated to delivering meaningful outcomes for our clients, communities, and colleagues alike. We challenge conventional thinking, embrace complexity, and actively seek innovative ways to advance and improve. If you seek a purpose-driven career with a financial institution committed to meaningful change, we invite your application. Expect a workplace that values and nurtures your distinct strengths, and we look forward to discovering the fresh perspectives you will contribute. Our mission—to foster commerce and prosperity by embracing our distinctive diversity—along with our brand commitment, to make a positive impact, is realized through the consistent application of our core values. In joining our team, you will experience firsthand our dedication to valuing individual differences and championing inclusivity.
Do the right thing
We foster an environment where individuals are confident in their actions, engage in constructive debate, and uphold unwavering ethical standards, all while prioritizing the needs and interests of our clients.
Never settle
Continuously pursuing improvement and innovation, we prioritize simplicity and value both successes and setbacks as opportunities for growth and learning.
Are better together
At our organization, we foster an environment where authenticity and inclusivity thrive, enabling us to recognize the inherent goodness in others while collaborating effectively to create sustainable success.
What we offer
Aligned with the principles of our Fair Pay Charter, we provide a robust compensation package and comprehensive benefits designed to enhance your overall wellbeing—encompassing mental, physical, financial, and social aspects. Core bank funding encompasses provisions for retirement savings plans, health insurance coverage, and life insurance policies. Available flexible and voluntary benefits may be offered in certain locations.
Time-off
The package includes generous leave provisions, such as annual leave, parental/maternity leave (20 weeks), sabbatical leave (up to 12 months), and volunteering leave (3 days), in addition to ensuring compliance with global standards for annual and public holidays, totaling a minimum of 30 days combined.
Flexible working
We provide flexible working arrangements tailored to both home and office environments, accommodating diverse schedules.
Proactive wellbeing support
Delivered via Unkind, a premier digital wellbeing platform, our offerings include comprehensive development courses focused on resilience and other essential human skills, a worldwide Employee Assistance Program, provisions for sick leave, access to trained mental health first-aiders, and an extensive array of self-help toolkits.
A continuous learning culture
To facilitate your professional development, we offer opportunities for deskilling and upskilling, along with access to a variety of learning resources—both physical and virtual—as well as digital learning platforms. As a valued member of a forward-thinking and principle-centered organization, we foster an inclusive environment where diversity is celebrated across teams, business functions, and global locations, ensuring every individual is respected and empowered to achieve their full potential. We are committed to fostering collaboration and inclusivity by encouraging the dissemination of information. Kindly utilize the icons provided below to share this opportunity with your network.
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