Director of Technical Training Operations at Alistair Group

Responsabilités

Alistair stands as one of East and Southern Africa’s most rapidly expanding service providers, specializing in end-to-end logistics solutions. Renowned for its core strengths in road freight and the operational leasing of material handling equipment, the company delivers tailored services directly to clients. Demonstrating sustained momentum, Alistair has not only broadened its geographic footprint but also diversified its service portfolio to meet evolving market demands. With a current workforce exceeding 800 employees, the Group operates across sixteen countries and is strategically positioned for continued, robust growth. Core Competencies: Material Supply Customs Clearance Road Freight Material Handling Storage and Warehousing Offshore & Onshore Equipment Rental specializes in providing a comprehensive range of rental solutions for both offshore and onshore operations. We offer an extensive selection of high-quality equipment designed to meet the rigorous demands of diverse industrial sectors, ensuring optimal performance and reliability. Our services include the provision of drilling rigs, cranes, forklifts, and specialized machinery tailored to client specifications. With a strong commitment to safety, efficiency, and customer satisfaction, we deliver flexible, cost-effective rental agreements that align with the operational needs of our clients. Qualified candidates for this role must possess a degree in engineering or a related field, along with a minimum of five years of experience in equipment rental, leasing, or a related industry. Strong communication and organizational skills are essential to effectively manage client relationships and coordinate logistical operations. Specialized Inspection Services Vision As a leading organization, our mission is to enhance the operational efficiency and effectiveness of businesses and institutions across the African continent. Company Behaviours As a professional committed to integrity, customer satisfaction, ongoing enhancement, humility, and safety, this role requires adherence to these core values. Prioritizing ethical behavior, exceptional service, continuous progress, and a grounded approach is essential to excel in this position. Ensuring a secure environment for all stakeholders remains a fundamental responsibility. Role Overview The Head of Management & Training oversees the creation, implementation, execution, and continuous improvement of the Alistair Group’s training (including specialized programs) and all processes that ensure optimal personnel management. This role involves leveraging discipline, communication, data analysis, and problem-solving to enhance workforce effectiveness. Responsibilities Provide operational support to the Alistair Group to ensure all training and management objectives are achieved to the required standard and in full alignment with the company’s values. Perform routine needs assessments to guarantee that all fleets maintain a minimum reserve of 10%. Deliver training and management in strict compliance with Alistair’s established directives, processes, and standards. Deliver guidance, oversight, and coaching to Managers and Trainers to uphold adherence with all Alistair training and management frameworks. Review instructional materials to confirm their suitability for all programs offered, providing recommendations where deemed necessary. Redefine and establish innovative training and management frameworks, securing organizational endorsement before spearheading their deployment, and subsequently ensuring adherence to pre-agreed Key Performance Indicators (KPIs). Deliver instruction in a manner that is professional, timely, and accurate, aligning with globally recognized best practices. Maintain meticulous documentation by accurately capturing, managing, and updating all training and compliance records within the designated dashboards and internal systems. Monthly, conduct comprehensive performance evaluations and deliver constructive feedback to assess and enhance results. Spearhead all disciplinary issues. Facilitate performance evaluations and disciplinary actions whenever circumstances warrant such measures. Verify adherence to organizational policies, procedures, and applicable legal requirements. Liaise with external stakeholders. Propose novel concepts and approaches to enhance the effectiveness of training programs and management strategies. Spearhead the advancement of Alistair Group’s Health, Safety, Environment, and Quality vision and values with unwavering commitment and strategic leadership. Ensure all incidents, including accidents, thefts, fines, or breakdowns, are promptly reported to the appropriate departments to uphold all legal obligations and safeguard the organization’s interests. Facilitate the timely and accurate dissemination of market intelligence and strategic insights pertaining to Alistair Group’s interests and the sectors in which it operates to senior management and pertinent internal stakeholders. Execute any additional duties as assigned by the Head of Operations and/or Principals. Skills Effective communication skills, including fluency in English, and the ability to collaborate productively with others are essential. Strong management skills. Good analytical skills. Detail-oriented professional with a strong emphasis on accuracy and quality in all tasks performed. The position demands a significant degree of responsibility and accountability. Demonstrates a proactive and diligent work ethic, exhibiting strong commitment and enthusiasm to achieve objectives. Highly driven and proficient in managing time effectively to ensure optimal productivity and meet deadlines consistently. Planning and organizational skills. Capable of cultivating and sustaining productive professional relationships with peers and leadership. Conflict management ability. A proactive leadership style characterized by initiative, dynamism, and assertiveness. Demonstrates sound judgment and leadership through the consistent practice of ethical and moral standards, while ensuring adherence to HSEQ and ABC policies for both personal conduct and that of direct reports. Demonstrates exceptional proficiency and dedication in fostering the growth and development of direct reports. Eager to enhance and expand your professional capabilities to ensure optimal performance in this position. Education A bachelor’s degree in Logistics, Finance, Economics, or Business Management is required. An Honors degree or a Master’s qualification is highly desirable, with an MBA considered an additional asset. With a minimum of five to ten years of hands-on experience in Training and Management, the ideal candidate will bring a wealth of practical expertise to the role. Operational experience with articulated vehicles, particularly those equipped with HOW SING models featuring splitter gearboxes, is required. Experienced in operating and managing Triable, Pup, and Super-link trailer configurations. Train the Trainer Certification. Trainer Certification. Dangerous Goods Certification. Proven expertise in utilizing transport management software solutions is required. Zambian Citizen. The Company maintains the discretion to terminate the recruitment process at any point without prior notice. Provided that a candidate participates in an aptitude assessment, evaluation, or interview invitation, this does not signify a formal offer of employment or any commitment to future hiring. All applicants are advised that advancement through any phase of the recruitment procedure does not guarantee or imply an eventual offer of employment. As part of our commitment to fostering collaboration and engagement, we encourage you to utilize the social sharing icons below to distribute this information widely.