Technical Training & Operations Lead at Alistair Group

Responsabilités

Alistair stands as one of East and Southern Africa’s most rapidly expanding service providers, specializing in self-delivered logistics solutions with strong expertise in road freight and the operational leasing of material handling equipment. The company has experienced remarkable growth, strengthening its position through expanded geographic reach and an increasingly diverse portfolio of client-focused services. Currently, the Group employs more than 800 professionals, serves sixteen countries across the region, and remains strategically positioned for substantial future growth. Core Competencies: Material Supply Customs Clearance Road Freight Material Handling Storage and Warehousing Offshore and Onshore Equipment Rental services provide essential machinery and tools for projects across both maritime and terrestrial environments. These services supply a diverse range of heavy-duty equipment—including drilling rigs, cranes, and specialized vehicles—designed to meet the rigorous demands of oil and gas, construction, and industrial sectors. Clients benefit from flexible leasing options, immediate availability, and expert technical support to ensure seamless operations. The role requires a deep understanding of equipment specifications, safety protocols, and logistical coordination to facilitate efficient project execution. Responsibilities include managing rental agreements, maintaining inventory accuracy, and delivering high-quality service to ensure client satisfaction and operational continuity. Specialized Inspection Services Vision Our organization aims to be recognized as the premier company dedicated to enhancing operational efficiency across Africa. Company Behaviours Demonstrates unwavering integrity, prioritizes customer satisfaction, pursues ongoing enhancements, maintains a modest demeanor, and upholds rigorous safety standards. Role Overview The Head of Management & Training oversees the creation, implementation, and continuous improvement of the Alistair Group’s training and specialist training programs, alongside managing all personnel processes to ensure effective discipline, communication, analytics, and problem-solving under the guidance of the Head of Operations. Responsibilities Facilitate the execution of Alistair Group Operations to ensure adherence to all training and management objectives at the stipulated standards, fully aligned with the company’s guiding principles. Perform periodic needs assessments to guarantee that all fleets maintain a minimum buffer of 10% at all times. Deliver training and management initiatives in strict compliance with the relevant Alistair directives, established processes, and defined quality standards. Deliver guidance, oversight, and coaching to Managers and Trainers, guaranteeing adherence to all Alistair training and management protocols. Ensure the suitability of all instructional materials across all programs, providing appropriate recommendations as needed. Develop, obtain authorization for, and implement novel training and management frameworks, subsequently ensuring adherence to established Key Performance Indicators (KPIs). Deliver instruction with professionalism, timeliness, and precision, adhering to globally recognized best practices. Maintain accurate and detailed records by capturing, controlling, and updating all training and compliance documents within the designated dashboards and internal systems. On a monthly basis, conduct performance evaluations and deliver constructive feedback to assess progress and areas for improvement. Spearhead all disciplinary issues. Facilitate performance evaluations and disciplinary actions when warranted. Ensure adherence to all organizational policies, procedures, and applicable regulatory requirements. Liaise with external stakeholders. Develop and propose novel concepts or approaches to enhance the effectiveness of training programs and management practices. Champion the Health, Safety, Environment, and Quality (HSEQ) vision and values of Alistair Group with unwavering commitment and proactive leadership. Notify appropriate departments of any accidents, thefts, fines, or breakdowns while ensuring all legal obligations are properly addressed. Facilitate the dissemination of pertinent information regarding Alistair Group’s interests and the dynamics of the markets in which we operate to management and other key internal stakeholders. Additional duties may be assigned at the discretion of the Head of Operations and/or Principals as necessary. Skills Effective interpersonal communication, including fluency in English, and the ability to collaborate seamlessly within a team environment. Strong management skills. Good analytical skills. Detail-oriented professional with a strong commitment to accuracy and quality in all aspects of work. Responsibilities and duties carry significant weight, with a strong emphasis on accountability and ownership of outcomes. Demonstrates a proactive and driven work ethic, characterized by enthusiasm, diligence, and unwavering commitment to achieving goals. Proven ability to deliver results efficiently and effectively while maintaining strong organizational skills and meticulous time management. Planning and organizational skills. Capable of cultivating and sustaining productive professional relationships with both colleagues and management. Conflict management ability. Proactive leadership is demonstrated through an initiative-focused, energetic, and decisive management style. Possesses strong decision-making skills and leadership capabilities, exemplified through the consistent demonstration of ethical and moral standards, while ensuring adherence to HSEQ and ABC policies for both personal conduct and that of direct reports. Demonstrate exceptional proficiency and dedication in cultivating the growth and development of direct reports. Keen to continually enhance professional competencies and expertise essential for excelling in the position. Education Earned a bachelor’s degree in logistics, finance, economics, or business management. A degree with honors or at the master’s level is preferred, with an MBA being an additional advantage. Minimum of five to ten years of hands-on experience in training and management roles is required. Seasoned professionals with a track record of operating articulated vehicles, particularly HOW SING models equipped with splitter gearboxes, are encouraged to apply. Seasoned professionals should possess hands-on experience operating Triable, Pup, and Super-link trailer configurations. Train the Trainer Certification. Trainer Certification. Dangerous Goods Certification. Proven expertise and hands-on experience with transport management software solutions are required. Zambian Citizen. The Company maintains the right to terminate the recruitment process at any point, based on its sole discretion. Distribution of any aptitude test, assessment, or interview invitation does not represent a formal offer of employment or guarantee future hiring with the Company. Applicants understand that advancing through any phase of the recruitment process does not imply or ensure a subsequent employment offer. 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