GL

Tel-Reactivation & Outbound Retention Executive

GLYNK Interactive Technology Ltd
📍 AccraCDI🗓️ 2 months ago

Job Description

Accra
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Tel-Reactivation & Outbound Retention Executive GLYNK Interactive Technology Ltd

  • 1 week ago Easy apply Full Time Entertainment, Events & Sport

GHS 4,200 - 4,800

Negotiable Share link Share on

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Expert Application Advice

Tel-Reactivation & Outbound Retention Executive GLYNK Interactive Technology Ltd

  • 1 week ago Easy apply Full Time Entertainment, Events & Sport GHS 4,200 - 4,800 We are hiring an Outbound Retention & Reactivation Agent to contact potential, inactive and lost customers, introduce company products, encourage users to return, handle basic inquiries, update CRM records, and support daily, weekly and monthly performance targets in a fast-paced digital gaming environment. Min Qualification: Diploma

Expérience

Mid level Experience Length:

  • 3 years Language Requirement: English Working Hours: Full Time - 8 to 5

Localisation

Accra & Tema Region, Ghana

Profil recherché

Job descriptions & requirements Responsibilities: Conduct outbound calls to potential customers, introduce company products/services, and complete sales or appointment targets. Carry out user recall work: contact inactive/lost users via phone, understand their needs, solve problems, and guide them back to use products/services.

Formation / Diplômes

Record and update user information accurately, and sort out call records and feedback. Answer user inquiries professionally, handle simple complaints and after-sales issues. Cooperate with the team to complete daily, weekly and monthly performance targets. Summarize user feedback and provide effective suggestions for product and service optimization. Requirements: High school diploma or above, 3 year or above relevant experience in telemarketing, customer service or user operation is preferred. Clear articulation, fluent in communication, patient and responsible, with strong learning ability.

Compétences requises

Outgoing personality, good listening and expression skills, strong sense of goal and pressure resistance. Basic computer operation skills, familiar with office software and CRM system is a plus. Strong sense of service, result-oriented, able to work under pressure. Having work experience in the sports betting or casino industry is a plus. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job

Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
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  • A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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