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Customer service Agent
ZIP INTERNATIONAL LIMITED
DIGITAL MARKETER LOCATION: REMOTE CUSTOMER SERVICE AGENT LOCATION: ABUJA Job Title: customer service Agent Location: Abuja  a fast-growing Islamic fintech app that simplifies financial transactions for our users. We are looking for a skilled Customer Service Agent to join our team and provide exceptional service to our users. Responsibilities: Respond to user inquiries through various channels such as phone, email, and social media Provide accurate and timely information about our services and products Resolve user complaints and issues in a professional and courteous manner Escalate issues to the appropriate team members when necessary Maintain accurate records of user interactions and transactions Collaborate with other team members to improve customer service processes and procedures Nigeria : Abuja
2023-07-11
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