Crisis Case Manager, HSPRS

Crisis Case Manager, HSPRS | IRC - International Rescue Committee

Crisis Case Manager, HSPRS

IRC - International Rescue Committee Remote | New York City Mid level Speaks English, Spanish

Application deadline: September 30, 2026 (5 months)

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Summary by Impactpool

The Crisis Case Manager at the International Rescue Committee (IRC) plays a crucial role in supporting unaccompanied children and their sponsors through the Home Study and Post-Release Services program. This position involves conducting assessments, developing individualized service plans, and providing ongoing case management support. The ideal candidate will have a strong background in social work or a related field, with experience in child welfare and crisis intervention. The role requires a commitment to trauma-informed care and the ability to navigate complex client situations effectively.

Candidate Requirements:

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND:

The IRC’s Resettlement, Asylum, and Integration (RAI) department creates opportunities for refugees and other vulnerable migrants to gain stability and control of their future. RAI serves more than 100,000 individuals each year, through a various portfolio of programs aimed at five core outcomes: Health, Safety, Economic Wellbeing, Education and Power.   

SCOPE OF WORK:

The IRC’s Home Study and Post-Release Services (HSPRS) for unaccompanied children in the U.S. is operating in more than 17 offices throughout the US. This is a national, multi-million-dollar project with ambitious delivery goals in a short time frame.   This position is part of a 36-month contract that ends on September 30, 2026.

The goals of the Study Post Release Services Program (HS/PRS) are to:

Assess the safety and suitability of a sponsor before an unaccompanied child is released from custody into a sponsor’s care (Home Study)

Provide case management support via remote and / or conducting in-home visits to ensure the continued safety and stability of children in sponsor’s homes and linking children to resources in the community (Post Release Services).

The Crisis Case Manager (Level 3) conducts Home Studies to determine a potential sponsor’s ability to meet an unaccompanied child’s needs upon release from ORR custody, and Post Release Services which help unaccompanied children and sponsors meet their presenting needs. The Crisis Case Manager (Level 3) focuses on children with specific challenges or circumstances and provides intensive services to ensure the safety and stability of the child and family. This includes developing service plans that address needs utilizing a range of financial, medical, social, vocational, and other services and resources based on client eligibility, and utilizing interventions tailored to the needs of the family and child.

Major Responsibilities include but are not limited to:

Initial in-home assessment with child and sponsors followed by weekly in-person

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