## 🎯 Responsabilités
Mulligan Hotel is a private Nigerian Group of Companies, operating retail, hospitality and property business. Read more about this company Night Duty Manager Job Type Full Time Qualification BA/BSc/HND Experience Location Lagos Job Field Administration / Facilities   Responsibilities As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. A Night Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Oversee the entire Front Office operation to maintain high standards Serve as a point of contact to Guests Complete Night Audit duties Maximize room occupancy at best rates and use up-selling techniques to promote hotel services and facilities Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel Manage, record and promptly resolve issues or emergencies that arise Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area Act in accordance with all security and emergency procedures and manage the instigation of these, as required Compile adequate handover to Early staff / Duty Manager Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Act in accordance with policies and procedures when working with front of house equipment and property management systems Conduct annual and mid-year Appraisals with Team Members Conduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areas Assist other departments, as necessary. Experience Previous supervisory experience in Front Office within the hotel/leisure/retail High level of IT proficiency Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Excellent grooming standards Flexibility to respond to a variety of work situations Ability to work on your own and as part of a team. Check how your CV aligns with this job Method of Application Interested and qualified candidates should send their CV in MS Word or PDF to: careermh01@gmail.com using the job title as the subject of the mail. Build your CV for free. Download in different templates.
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Night Duty Manager at Mulligan Hotel at Entreprise. View details.

Night Duty Manager at Mulligan Hotel

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