Operations Manager - Democratic Republic of the Congo
🏢 Présentation du poste Fondée en 2011, l’International NGO Safety Organisation (INSO) est une organisation non gouvern
Emergency Project Manager, Uvira or Bukavu, Democratic Republic of the Congo Organization: ILO - International Labour Organization Country: Democratic Republic of Congo City: Bukavu Office: ILO - International Labour Organization in Bukavu place Democratic Republic of the Congo Fixed term | 6 months | ASAP Acted Who we are Acted works with 19 million people across 43 countries at the intersection of humanitarian, development, climate and environmental programming. We draw on deep contextual knowledge and embrace emerging technologies to save lives, alleviate suffering, and protect and restore our planet. Working in collaboration with a growing ecosystem of local, national and international partners, we pursue one shared objective: a 3Zero World - Zero Exclusion, Zero Carbon and Zero Poverty. Who we are looking for You bring the core competencies required for classical humanitarian and development work, alongside an active climate and environmental conscience, and you can navigate the challenges that arise when human and environmental suffering intersect. You have an entrepreneurial mindset: you see opportunities, connect dots, adapt your approach to different environments, and take measured risks in pursuit of results. You balance principles with pragmatism, and ambition with humility. Acted Democratic Republic of the Congo The Democratic Republic of the Congo faces a prolonged humanitarian crisis, characterized by persisting armed conflicts, massive population displacements, repeated climatic and epidemic shocks (including cholera, mpox and measles). These combined dynamics durably impact the living conditions of displaced, returned, and host populations, especially in the eastern areas and some western areas of the country. In this context, Acted mainly operates in the provinces of South Kivu, North Kivu, Tanganyika, North Ubangi and South Ubangi, through projects funded mainly by US Department of State, ECHO, FCDO, SDC, Humanitarian Fund, and the CDCS, to respond to immediate humanitarian needs and persisting vulnerabilities of the populations most affected. To strengthen the reach and complementarity of its interventions, Acted acts in coordination with several operational partners, and is a member of humanitarian consortia. This coordination allows Acted to implement swift and multisectoral emergency responses to cover vital needs linked to the conflicts, forced displacements, natural disasters and health crises. Mostly, interventions focus on food assistance, shelter,
WASH, camp coordination (CCCM), and education, with a specific focus on protection and dignity for vulnerable populations, to the last mile. Additionally, in South Kivu, Acted is a key actor of the Rapid Response Mechanism (RRM), contributing to swift and coordinated responses to displacements and sudden shocks. In the meantime, Acted develops interventions aimed at strengthening community resilience, through support in livelihood, agriculture recovery, food security and local economic recovery, in order to limit vulnerability to recurring shocks. Acted also provides structuring support to civil society organizations (CSOs), by strengthening organizational and operational capacities. This includes supporting the structuration of local initiatives as well as the implementation of cascading funding mechanisms, allowing CSOs to develop activities that are especially relevant for local needs and priorities identified by communities. Lastly, Acted progressively integrates within its programming climate-sensitive approaches, aiming at preserving protected ecosystems and areas, reducing the environmental footprint of interventions and promoting low-carbon solutions. Through community support, Acted favours the development of sustainable income-generating activities and a greener local economy, contributing to natural resources protection while strengthening livelihoods. You will be in charge of The Project Manager, under operational guidance of the Area Coordinator and technical guidance of the Technical Program Coordinator, is responsible for ensuring proper implementation of Acted's project. The Project Manager oversees field operations and ensures effective and timely completion of activities, delivery of quality outputs and achievement of outcomes with maximum impact for beneficiaries. The Project Manager supervises the project staff in day to day management of all aspects of the project and liaises with relevant internal departments and external partners and
project stakeholders. Main duties: 1. Project Planning 2. Project Implementation Follow-up 3. Administration and Operational Management of Project
Implementation Finance; Logistics; Administration/HR; Transparency; Security; 4. External Relations 5. Quality Control 6. Reporting Expected skills and qualifications Experience related to the type of project required, in an
emergency and/or development context Experience of working with institutional donors is a plus Experience in budget management Ability to coordinate and manage a team Ability to work independently and creatively in the field and
in the capital Excellent oral and written communication skills Strong ability to work in an intercultural context Ability to work under pressure Terms of reference For more information about the position, click here . Conditions Salary between 2700 and 2900€ monthly (before income tax), depending on the level of education, security level, etc as well as a monthly living allowance of $300 Accommodation and food provided in Acted guesthouse Pension, health insurance, life insurance and repatriation assistance (& unemployment insurance for EU citizens) Flight tickets every 6 months & visa fees covered Contribution to the luggage transportation: up to 100 kgs, depending on the length of the contract R&R every 3 months, flight tickets covered up to $500 and allowance of $200 Annual leave of 25 to 43 days per year One week pre-departure training in Acted HQ, including a 4-days
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Technical proficiency — ILO - International Labour Organization expects hands-on mastery of Dynamics. Don't just list them: describe a concrete project where you used them and the outcome delivered.
UN process — Complete an up-to-date, role-specific UN P11 — a generic P11 is disqualifying. Apply within 72 hours of posting: UN agencies often close applications once volume thresholds are reached.
Complex projects — Prepare a project example: total budget, duration, team size, major risks managed and results vs. defined indicators. Formal framework mastery (PMI, PRINCE2) is often tested.
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