Head of Sub-Office (P), Douala, Cameroon

Head of Sub-Office (P), Douala, Cameroon Organization: International Organization for Migration (IOM) Country: Cameroon City: Douala Office: IOM in Douala, Cameroon Job Description Introduction Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates: Internal candidates Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu Second-tier candidates include: All external candidates, except candidates from non-represented member states of IOM. Context Irregular migration along the Central Mediterranean Route remains one of the most dangerous migration pathways globally. Migrants face heightened risks of trafficking, exploitation, and abuse along the route, with disproportionate impacts on vulnerable groups. In response, the European Union (EU) and the International Organization for Migration (IOM) jointly developed the EU IOM Joint Initiative for Migrant Protection and Reintegration, implemented in 14 countries across West, Central and North Africa, including Cameroon. The Initiative aims to protect the dignity and rights of migrants, strengthen national migration governance frameworks, and support sustainable reintegration in communities of origin. In Cameroon, the programme is implemented in close coordination with government institutions, local authorities, civil society, and international partners. Activities include protection assistance, voluntary return support, community-based reintegration, Migration Health Assessment Centre (MHAC) health operations, capacity building, and data collection on migration trends. Under the direct supervision of the Chief of Mission, the Head of Sub-Office will manage the operational, administrative, and programmatic functions of the Sub Office in Douala. They will ensure effective coordination of field activities, high quality implementation of reintegration and community initiatives, and sound management of MHAC health assessment operations. Responsibilities Lead, coordinate, and supervise daily field operations across targeted regions, ensuring coherent planning, efficient implementation, risk sensitive decision making, and timely reporting. Provide functional oversight to field staff and ensure adherence to institutional and ethical standards. Coordinate and administrative, logistical, and procurement processes for effective and timely implementation of activities, including full operational oversight of the MHAC clinic in Douala, in compliance with IOM procedures, medical quality standards, and accountability frameworks. Contribute to the design, adaptation, and refinement of programme interventions by developing and updating Standard Operating Procedures (SoPs), workflows, work plans, M&E instruments, and accountability mechanisms in coordination with Assisted Voluntary Return and Reintegration (AVRR), MHAC, and field teams. Maintain and strengthen efficient data collection mechanisms and ensure proper management of beneficiary data, including quality assurance and use of Migrant Management Operational System Application (MiMOSA). Promote the responsible and ethical use of digital tools and Artificial Intelligence (AI) in line with IOM data protection principles and UN AI governance frameworks. Facilitate the mainstreaming of Do No Harm, conflict sensitivity, protection, child safeguarding, and Mental Health and Psychosocial Support (MHPSS) considerations into reintegration and community-based activities. Ensure safe identification and referral of vulnerable individuals in compliance with IOM protection protocols. Promote and uphold high standards of integrity, transparency, and accountability across programme operations. Ensure strict compliance with internal controls, financial rules, procurement standards, ethical conduct policies, and anti fraud/anti corruption guidelines. Identify and mitigate operational and reputational risks through proactive monitoring and corrective actions. Identify implementation challenges, resource gaps, and capacity needs, and propose actionable solutions. Strengthen the capacities of programme staff, community actors, and implementing partners through targeted guidance and capacity building. Provide technical guidance to facilitate community mobilization and support identification of context appropriate reintegration activities. Contribute to communication, visibility, and local ownership of field activities. Maintain strong coordination with government authorities, UN agencies, civil society, implementing partners, and the private sector. Support implementation of the private sector e

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