ASSISTANT – STORES / COUNTER SALES

An Engineering, Contracting and Manufacturing Company is inviting applications from suitably qualified, motivated and hardworking individuals to fill the position of SALES ASSISTANT & STORES ASSISTANT.

• Counter Sales Welcome and assist walk-in customers and respond to telephone enquiries professionally. Understand customer requirements and recommend suitable electrical and instrumentation products based on their needs. Provide accurate product information, specifications, applications, pricing and stock availability. Prepare quotations, process customer orders, generate invoices and handle payment transactions. Operate Point of Sale (POS) systems and process sales, returns and exchanges accurately. Identify opportunities for upselling and cross-selling to maximize sales. Maintain good customer relationships and ensure a positive customer experience.
• Stores and Inventory Management Receive, inspect and process incoming stock, ensuring quantities and product specifications match delivery documents. Unpack, arrange and replenish stock on shelves and display areas. Ensure proper storage, identification, organization and preservation of inventory. Assist with regular stocktaking and inventory checks in coordination with the Stock Controller. Identify and report stock discrepancies, damaged goods and low stock levels. Pick, pack and prepare customer orders for collection, dispatch or transfer. Maintain accurate stock records using inventory management systems. Required Skills and Competencies Excellent communication, interpersonal and customer service skills. Good sales, marketing and product recommendation skills. Basic technical knowledge of electrical and instrumentation products. Good knowledge of stock management, inventory control and storekeeping practices. Basic understanding of invoicing, POS systems, cashiering and accounts. Computer literacy, including Microsoft 365 and other basic computer applications. Good organizational, numerical and time management skills. Ability to work independently and as part of a team. Positive attitude, integrity, attention to detail and a hardworking personality. Qualifications and Experience Full Grade Twelve Certificate. Diploma or Advanced Certificate in Sales and Marketing, Business Administration, Inventory Management, Stores Management or a related field will be an added advantage. Relevant experience in counter sales, customer service, storekeeping, inventory management or warehouse operations will be an added advantage and preferred. Experience in electrical and instrumentation product sales or stock management will be an added advantage. Fluency in English and Bemba is required. Basic knowledge of customer service, invoicing, POS systems and accounts is desirable. Individuals who meet the above requirements must email a hand-written covering letter and CV including professional certificates with three traceable references to:

[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]