AF

Billing Clerk

Africa Global Logistics Cote D'Ivoire (groupe AGL)
📍 Abidjan 🇨🇮CDI🗓️ 2 days ago

Job Description

Abidjan
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Description of the mission

Education / Qualifications

In a context of transformation aimed at strengthening AGL’s operational performance, digitization and quality of customer service, the Billing Agent (Front Office) ensures reliable and secure billing of maritime and transport services, while ensuring the receipt and delivery of documents. It actively contributes to the fluidification of the customer journey and the optimization of invoicing processes.

Main duties

Positioned in the Marine Solutions Department and under the supervision of the billing department head, you have for main missions:

  • Ensure full billing of maritime operations in accordance with procedures and deadlines
  • Monitor document compliance to secure operations
  • Produce and track proforma and final invoices until payment
  • Guarantee the recovery of debts and the delivery of documents for consignment, docking and transport
  • Check the commercial conditions of customers
  • Manage the front office client relationship (reception, processing of requests
  • Contribute to the digitization and reliability of billing processes
  • Participate in the continuous improvement of customer satisfaction
  • Reassess malfunctions and propose corrective actions
  • Ensure traceability and archiving of records
  • Contribute to the optimization of processing times

Candidate profile

  • Bac +2 to Bac +3 in Transport & Logistics, International Trade or Management / Finance / Accounting
  • A specialization in maritime transport or transit is an asset

Experience

  • Minimum 2 to 3 years of experience in transit, consignment or maritime logistics
  • Experience in billing, front office or customer relationship
  • Experience in port environment is highly appreciated Technical skills
  • Good control of billing and collection processes
  • Knowledge of maritime documents and transport (BL, AfDB, BAE, EIR)
  • Ability to control and make data reliable

SOFT KILLS

  • Rigor and sense of detail
  • Customer orientation and sense of service
  • Good relationship and communication
  • Team spirit and collaboration
  • Ability to evolve in a context of transformation

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Expert Application Advice

Je suis très intéressé(e) par ce poste chez Africa Global Logistics Cote D'Ivoire (groupe AGL). Mon parcours correspond bien à des besoins comme 3 ans d'expérience, et j’aimerais montrer concrètement comment je peux contribuer. Puis-je vous envoyer un CV qui illustre cela ? Merci pour votre considération.

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Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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