MA

Head of Customer Relations - Douala

Maliba Services
📍 Douala 🇨🇲CDD🗓️ 3 days ago

Job Description

Douala
CDD

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Main duties

Our client, a player in the high-end hotel industry, is looking for a Customer Relations Manager for his 5-star establishment. You will contribute to providing a remarkable experience for clients and strengthen relationships with the institution’s customers and partners. Missions: To ensure the quality of the reception and follow-up of clients, especially VIP customers. Develop and maintain public relations and a network of partners. Organize and coordinate the events of the institution. Supervise and coordinate the customer relations team. Contribute to the communication and commercial development of the establishment. Level d´studies required: Bac+2 & Bac+3

Experience

Level of experience: Experience between 5 and 10 years Proposed contract: CDD Region of: Douala Key Skills: Communication - Business Development - Hospitality - Marketing - Event Organization - Public Relations - Catering - Hotel Sector - Customer Monitoring - Tourism - Sales

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
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  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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