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Description 1. Payment imports – Import payment statements from NMB Bank, Yas, M-Pesa and HaloPesa into the system every hour, so that client payments reflect on time. – Check that every payment file is imported completely and accurately, with no missing or duplicated transactions. – Communicate promptly with the payment service providers when there is poor service, a delay or a technical problem, and follow it up until it is resolved. 2. Payment allocation and verification – Make sure every payment is allocated to the correct client and agreement. – Investigate and resolve unidentified, unassigned or wrongly allocated payments. – Verify that physical or digital receipts match the exact amount paid. 3. Reconciliation and statements – Reconcile all completed transactions and payments every day and every month. – Compile and prepare the monthly payment statements. – Report and follow up any difference found during reconciliation until it is cleared. 4. Disbursements and budget – Prepare the budget and request funds from the Finance Department. – Prepare daily, weekly and monthly disbursements. – Make pending payments securely, only after validating the corresponding receipts and approvals. – Disburse payments for repossession costs as required by operations. – Keep complete records and supporting documents for every disbursement. 5. Reporting – Share a daily update with the DC Admin Team Lead: files imported, payments allocated, open unidentified payments and any provider issues. – Share the monthly statements, reconciliations and disbursement summary on time. – Raise any risk of financial loss or suspected fraud immediately. 6. Other duties – Perform any other related duties assigned by the line manager. Requirements – Diploma or Bachelor’s degree in Accounting, Finance, Business Administration or a related field – At least 1 year of experience in payments, reconciliation, accounts or finance operations; experience in microfinance or asset financing is an advantage – Good knowledge of bank and mobile money payment platforms (NMB, M-Pesa, Yas, HaloPesa) – Strong attention to detail and accuracy with numbers and records – Good knowledge of Excel and the company’s loan management system (ERP) – Ability to work to hourly and daily deadlines – Honesty, integrity and confidentiality in handling company money and client information – Clear communication in Kiswahili and English
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