Payment Specialist at Mogo Tanzania

Payment Processing and Disbursements – Process supplier, staff, customer and inter-bank payments through the core banking system and relevant payment rails within defined cut-off times. – Verify payment instructions for completeness, authorised approval, correct beneficiary details, account coding and availability of funds before release. – Prepare and execute scheduled payment runs, standing orders and bulk payment files, ensuring totals agree to supporting schedules. – Apply four-eyes / maker-checker controls on all payment transactions and escalate exceptions before release. – Maintain and validate beneficiary and vendor bank details in accordance with the Bank’s change-of-details verification procedure. Payment Operations and Systems – Monitor payment queues, gateway and channel activity throughout the day and action failed, pending, rejected or suspended transactions. – Perform daily start-of-day and end-of-day routines for payment systems and confirm successful file transmission and acknowledgement. – Support settlement processes with clearing houses, correspondent banks and payment service providers, including value-date monitoring. – Log, track and follow up system incidents with IT and external providers until resolution, keeping affected units informed. – Participate in user acceptance testing for changes, upgrades and new payment products or channels. Reconciliation and Reporting – Reconcile settlement and payment accounts daily and clear outstanding items within agreed ageing limits. – Investigate and resolve payment differences, duplicates, returns, recalls and unapplied items. – Prepare daily, weekly and monthly payment reports for the line manager. – Maintain complete transaction records and supporting documentation for audit and regulatory inspection. Risk, Compliance and Control – Apply anti-money laundering, sanctions screening, fraud-prevention and know-your-customer requirements to all payment instructions. – Escalate suspicious, unusual or high-value transactions in line with the Bank’s escalation matrix. – Comply with the Bank’s policies and procedures, central bank directives and applicable payment scheme rules. – Support internal audit, external audit and regulatory reviews by providing accurate information on a timely basis. Service and Stakeholder Support – Respond to payment enquiries from branches, business units, customers and correspondent banks within agreed service levels. – Liaise with banks and payment providers on tracing, amendments, returns and charge queries. – Provide handover notes and cover for colleagues during absence to maintain continuity of the payment function. Requirements – Bachelor’s degree in Banking, Finance, Accounting, Business Administration or a related field. – Part qualification in CPA, ACCA or an equivalent professional certification is an added advantage. – Minimum of one (1) year’s experience in banking operations, payments, settlements or finance; graduates with strong internship exposure in a financial institution may be considered. – Practical exposure to a core banking system and electronic payment channels. – Working knowledge of local and international payment instruments, clearing and settlement processes. – Understanding of AML sanctions screening and fraud-prevention requirements. – Sound reconciliation and numerical skills, with strong attention to detail. – Proficiency in Microsoft Excel and standard office applications. – Good written and spoken English and Kiswahili. – Accuracy and diligence under time pressure and fixed cut-offs.

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