To support the implementation and execution of the Operational Risk Management Framework across the Bank by identifying, assessing, monitoring, and reporting operational risks. Main Responsibilities: – Support business in the creation, maintenance, and enhancement of Risk Registers. – Facilitate the identification, setup, and calibration of Key Risk Indicators (KRIs). Analyze and validate reported KRI results and ensure that identified control improvements are reflected in business risk registers. – Analyze, reconcile, and validate operational loss data. Monitor progress and validate closure of remedial action plans to prevent recurrence. – Coordinate and track remedial actions arising from RCSAs, risk events, KRIs, and other reviews, ensuring timely updates, validation of closure, and escalation as needed. – Support implementation of the Operational Risk Management Framework, policies, and initiatives. – Maintain strong communication with the Head, Operational Risk, and escalate significant risk issues promptly. – Ensure compliance with the risk management framework in identifying, assessing, controlling, monitoring, and reporting operational risks. – Support the identification and assessment of sustainability risks, including climate-related financial risks – Contribute to the integration of ESG risk factors into operational risk assessments, risk registers, and RCSAs. – Monitor and analyze climate-related operational loss events, escalating systemic issues and contribute to mitigation strategies. Management Information (MI), Data & Analytics – Aggregate, analyze, and interpret operational risk data (e.g., RCSA outcomes, KRIs, risk events, issues and loss data) – Develop and maintain dashboards and automated MI reports for key stakeholders, including risk governance forums at both Management and Board level. – Perform trend and root cause analysis to uncover underlying systemic risk issues and provide actionable insights. – Provide input into risk appetite monitoring by tracking key metrics and breaches. – Track and report on key Environmental, Social and Governance (ESG)-related operational risk indicators, including data related to climate events, environmental compliance breaches, and reputational risks. – Contribute to the development of dashboards or reports related to climate risk exposure and sustainability metrics for risk committees and regulators. Advisory & Guidance – Advise and guide business units on operational risk management best practices, including risk identification, assessment, and mitigation techniques. – Collaborate with business units in developing effective risk mitigation plans aligned with the bank’s overall risk management strategy. – Provide subject matter expertise and practical support to ensure adherence to operational risk policies, procedures, and regulatory expectations. – Conduct awareness and training sessions to embed a strong risk culture throughout the organization. – Assist in aligning internal practices with regulatory expectations and best practices in ESG and climate risk governance (e.g., BoT Guidelines, NBAA Guidelines, ISSB, TCFD). – Collaborate with ESG, Sustainability, or Risk Policy teams to strengthen the banks climate resilience and sustainable risk culture. Knowledge and Skills: – In-depth understanding of operational risk principles, practices, and frameworks. – Good knowledge of end-to-end banking processes, products, and services, including their inherent operational risks. – Proficiency in risk assessment tools and techniques. – Knowledge of how to extract, clean, analyze, and interpret operational risk data to generate risk insights and trends. – Familiarity with regulatory expectations regarding operational risk management. – Working knowledge of risk systems and tools. – Understanding of internal control design, testing, and monitoring principles, and how they relate to operational risk. – Strong analytical and problem-solving skills; ability to interpret complex data and present it in a clear and concise manner. – Proficiency in Excel, Power BI, or other data visualization tools. Knowledge of SQL, Python, or other data analysis tools is a plus. – Excellent report writing, presentation, and communication skills. – High level of attention to detail and commitment to accuracy. – Ability to work collaboratively and influence cross-functional teams. – Strong organizational skills with the ability to manage multiple priorities. Qualifications and Experience: – Bachelor’s degree in Risk Management, Data Science, Actuarial Science, Statistics, Finance, Accounting, Economics, Information Systems, or a related discipline. – Master’s degree in business studies is an added advantage – Risk certification(s) is an added advantage. – At least four (4) years of relevant experience in operational risk, internal audit, enterprise risk management, or risk data analysis within the banking or financial services sector. – Solid understanding of operational risk frameworks, ESG, RCSAs, KRIs, loss event reporting, governance and assurance reviews. – Proven experience in data analytics, risk reporting, and use of risk management systems/tools. – Experience in preparing reports and dashboards for senior management and governance committees. – Familiarity with regulatory requirements and risk management standards (e.g., Basel II/III). NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce. Female candidates and people living with disabilities are strongly encouraged
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